Warehouse Associate

Position Summary

Performs a variety of retail operations functions to ensure sales readiness and customer support. Job functions include receiving merchandise and maintaining warehouse inventory, stocking shelves and supporting merchandising efforts, maintaining showroom appearance, filling customer orders and providing loading assistance, and performing general facility maintenance. Effectively operates a forklift and other industrial equipment. Demonstrates excellent customer service skills.

Key Responsibilities

Customer Service

• Provide prompt and courteous customer support. Assist customers with filling orders
• Assist customers with lifting, accessing products, loading merchandise into vehicles
• Verify invoices to ensure proper merchandise and quantities are loaded

Warehouse

• Receiving inventory supply, customer orders
• General facility maintenance to keep warehouse, showroom outside lot neat and safe
• Minimize merchandise loss.

Safety & Compliance

• Follow all company safety procedures as to not cause harm to yourself, customers, co-workers, equipment, or inventory.
• Utilize Personal Protective Equipment (PPE) as required. Operate all equipment according to FAE policy and government regulations. Comply with OSHA regulations, work rules and policies.

Qualifications

Required

• High School Diploma or General Education Degree (GED). Prefer additional coursework in agriculture, plant science, animal science, or a related field. 
• Experience in a warehouse handling inventory and operating industrial equipment including forklift, front-end loader, pallet jack, and/or skid loader.
• Customer-focused communication skills
• Familiarity with agricultural industry
• Certification: Forklift Certification (or ability to obtain within a given period) 
• Ability to lift 50–75 lbs. and work outdoors in varying weather

Licenses: 

Licensing requirements vary by location and are based on state/federal regulations.

• May require Commercial Driver's License (or ability to obtain within given period)
• May require Propane Certification (or ability to obtain within given period) 

Work Environment

• Warehouse environment
• Retail showroom
• Occasionally outdoors where there may not be protection from weather conditions. 

Benefits

• Competitive Wages & Generous Paid Time Off
• 401k with Employer Contributions
• Medical, Life, AD&D, STD, LTD, Dental, & Vision Insurance with Optional Health Spending Account (HSA)
• Team Member Health/Wellbeing Programs
• Employee Discount