Site Reliability Product Owner

Site Reliability Product Owner Company: The Boeing Company The Boeing Company is currently seeking a Site Reliability Product Owner to support our Daybreak Team located in Seattle, WA. This position will focus on supporting the Boeing Defense Services (BDS) business organization. The Site Reliability Product Owner leads end-to-end release engineering and operationalizing for a growing, multi-application software portfolio across multiple missions and effectivities—owning release coordination, bug/fix lifecycle, customer and multi-level leadership approvals, incident command, and post-incident reporting. This hands‑on development-focused role requires strong AWS infrastructure and Python automation skills, practical knowledge of signal‑processing algorithm behavior to interpret anomalous system results, and ownership of on‑call scheduling with an expectation of ~80% availability while assigned. The Product Owner defines and implements environment-wide monitoring and observations, builds comprehensive monitoring strategies (real‑time system health, anomaly detection, and alerting to pre‑empt resource exhaustion and performance degradation), and develops environment monitoring dashboards and application monitoring using APM tools with proactive thresholds. Responsible for CI/CD and release quality, the role validates release candidates through operational and enterprise testing, compiles and coordinates release packages, facilitates development activities into operational environments, and enforces release control (scheduling, versioning, change control) while tracking and verifying fixes. The position drives continuous improvement—standardizing runbooks, automating deployment and recovery workflows, instrumenting DORA‑style KPIs (deployment frequency, lead time, change success rate, MTTR), and partnering with engineering, suppliers, and the customer to reduce downtime, accelerate delivery cadence, and enable future capability growth and proposal support. Position Responsibilities Oversee end-to-end release engineering and sustainment for a multi-application portfolio supporting multiple missions and effectivities. Own release control processes: scheduling, versioning, change control, approvals, and authoritative configuration/deployment records. Coordinate and compile release packages; validate release candidates through operational and enterprise testing and facilitate development activities into operational environments. Track, verify, and communicate bug/fix status across the portfolio and obtain customer and multi-level leadership sign‑offs prior to deployments. Define, implement, and maintain environment monitoring and observations across all environments, including real‑time system health, anomaly detection, and alerting to pre‑empt resource exhaustion and performance degradation. Design and maintain environment monitoring dashboards, application monitoring, and APM monitoring tools with proactive thresholds to surface performance issues. Manage on‑call scheduling and incident response; serve as incident commander during outages, lead diagnostics and mitigation, and prepare and present executive incident slide decks and after‑action reports. Instrument and track release and operational KPIs (deployment frequency, lead time, change success rate, MTTR) and drive continuous improvement to release cadence and reliability. Automate deployment, rollback, and recovery workflows using Python and cloud-native tooling (including serverless patterns) to reduce manual effort and MTTR. Advise on signal‑processing algorithm behavior and cloud operations at scale to interpret anomalous outputs and recommend corrective actions. Coordinate supplier management and cross‑functional team activities to ensure release readiness, quality, and contractual compliance. Maintain and update operational runbooks, playbooks, and run‑to‑failure/response procedures; train and mentor junior SWE staff as the sustainment team grows. Support research into emerging technologies and contribute technical inputs for proposals, bids, and future architecture planning. Serve as the primary Boeing representative to the customer enterprise for release and sustainment matters, ensuring clear, accurate, and timely stakeholder communications. Basic Qualifications (Required Skills/ Experience) Bachelor’s Degree in an engineering discipline or 18 years’ directly related work experience or 22 years’ related relevant work experience 20+ years of experience in software engineering, with demonstrated expertise in cloud‑native distributed systems, orchestration, and operationalizing services at scale (including serverless and containerized deployments) 1+ years of experience in deploying and managing distributed systems in cloud platforms (Ex. Azure, AWS, GCP) 1+ years of experience with Engineering Releases 1+ years of experience in managing product backlog, writing user stories, and managing releases 1+ years of experience with cloud platforms (e.g., AWS or Azure), infrastructure as code (e.g., Terraform), and automation tools (e.g., Puppet, Ansible, Chef) 1+ years of experience developing and operating microservice, containerized, or serverless applications 1+ years of experience with signal processing or image processing Preferred Qualifications (Desired Skills/Experience) 1+ years incident management experience, including leading post‑incident reviews and preparing executive‑level incident reports and slide decks. 3+ years experience in Python development, scripting and automation; experience building operational tooling, and automation for deployments and incident response. Travel: 10% Union: This is a union‑represented position. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $224,100 - 273,900 Language Requirements: Not Applicable Education: Not Applicable Relocation: This position offers relocation based on candidate eligibility. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Top Secret/SCI Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program: This position is not contingent upon program award. Shift: Shift 1 (United States of America) Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work(English) Right to Work(Spanish) #J-18808-Ljbffr