Receptionist

Receptionist Position at Petcare Animal Hospital

When you join Petcare Animal Hospital, you are joining a deeply trusted presence in South Jordan, Utah, serving the community since 2008. We are committed to providing exceptional care for the dogs, cats, and little critters of the surrounding areas, a dedication reflected in our outstanding 4.5-star Google rating from our clients. We treat every pet like family, and we believe our teammates deserve the same commitment. If you are ready to be recognized for your high standards of care and clinical excellence, this is where you can do your best work. We understand that a successful career requires constant support and opportunity. While focusing on your day-to-day fulfillment at Petcare Animal Hospital, you are also supported by a larger network dedicated to ensuring every teammate has the chance to grow. We provide the educational resources and mentorship necessary to help you achieve long-term career goals, whether that means becoming a credentialed technician, moving into leadership, or simply refining your clinical skills. Our commitment to medical excellence is apparent in the broad scope of advanced services we offer the South Jordan community. You will have opportunities to refine your skills across general surgery, orthopaedic surgery, and advanced dentistry, supported by on-site radiology and critical emergency care services. Furthermore, our clinical standards are reinforced by access to internal specialty consultations across the network, ensuring you always have the expertise necessary to manage complex cases. We prioritize the advanced tools and continuous education required for you to practice high-quality, comprehensive medicine, alongside robust preventive services and nutritional counseling. Located just south of Salt Lake City, South Jordan offers a unique blend of suburban convenience and unparalleled access to the natural beauty of Utah. The region provides a fantastic quality of life, placing you moments away from world-class outdoor recreation, including skiing, hiking, and biking. You will enjoy a welcoming community environment with excellent local amenities, making it a perfect place to settle down and enjoy the professional satisfaction that comes from serving a dedicated and appreciative client base in a truly beautiful setting.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $18.50-$20 per hour based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.