Operations Specialist, Journeyman

Job Description

Job Description

Overview

Operations Specialist, Journeyman

Fort Belvoir, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!  

Chenega Advanced Solutions and Intelligence Services, LLC (CASIS), is a wholly-owned subsidiary of the Chenega Corporation, an Alaska Native Corporation (ANC) headquartered in Anchorage, Alaska. CASIS is an 8(a), ANC-Owned, Small Disadvantaged Business (SDB) headquartered in Sierra Vista, AZ. We are a professional services provider specializing in the delivery of Intelligence Operations and Cyber Support Services to the Department of Defense (DoD) & other agencies within the U.S. Government (USG). 

CASIS is a part of Chenega Corporation’s Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU). The SBU operates as a leveraged services model that increases the depth & scalability of our support staff while reducing costs to our customers. Chenega MIOS has over 1,700 employees located across the United States & internationally, with experience that includes management of contracts valued at $2 Billion that provide services to large federal agencies. 

The Operations Specialist, Journeyman, will provide support in administration, planning, and managing operations activities. The Operations Specialist, Journeyman will assist with improving operational management systems, processes, and best practices that guarantee organizational well-being.

Responsibilities

• Perform resource management or financial management activities associated with program management analyses for IT investment or implementation decisions, or Capability Program Executive Enterprise Software Services (CPE ES2) program-focused evaluations or recommendations.
• Provide enterprise oversight, expertise, and integration of enterprise project management in the areas of Continuity of Operations (COOP), organizational structures to support end-to-end enterprise management, quality management, continuous improvement, process management, culture, and change management (enterprise interface support).
• Provide enterprise oversight, expertise, and integration of enterprise project management support for the Enterprise Service Delivery Project Review, current Army Information Technology System Management (ITSM) infrastructure, leverage accomplishments to date, analyze gaps within the infrastructure, and implement new or improved processes that will better enable the acceptance of technical solutions and COOP fail-over processes into an O&M environment. Provide a roadmap for continuous improvement leading to the full implementation of ITSM.
• Provide recommendations for updating IT products, systems, and associated projects and programs based on data from Army organizations and other activities, which either define the system requirements in more detail or define alternate program acquisition strategies. These recommendations shall be developed in a timely manner and in accordance with the requirements for presentation of life cycle cost estimates for Army systems.
• Assist with Integrated Product Team (IPT) meetings, record minutes, submit minutes, document findings, and lessons to the designated government lead per the PWS Deliverable Table. Assist in preparing Program Reviews and provide records of results to the designated government lead per the PWS Deliverable Table.
• Develop and maintain CPE ES2 documents in accordance with the various governing requirements. Review documents for compliance and accuracy, and make recommendations for improvements.
• Formulate, Coordinate and assist with monitoring performance and progress against plans, baselines, and requirements.
• Assist in the identification and resolution of issues impacting program/project cost, schedule, and performance.
• Assist in the preparation and execution of internal and external Program Reviews and briefings to provide the CPE ES2 and other senior leaders with a comprehensive view of the following:
  • Work accomplishments and outstanding work
  • Upcoming work efforts
  • Estimates at Completion
  • Challenges and Issues
• Prepare Program/Project senior leadership for external PM reviews, provide research support, data analysis, and multimedia creation services for senior leadership in preparation for external PM reviews.
• Consult with Program/Project SMEs regarding background information in support of work activity descriptions and impacts.
• Create and update guidance related to PM processes, roles, and responsibilities, and business rules.
• Coordinate and participate in Integrated Product Team (IPT) meetings (syncing calendars, reserving conference rooms), contributing functional or technical expertise, and/or providing administrative support to any of the Government program office leads or managers.
• Coordinate scheduling and execution of recurring meetings and reviews (e.g., Staff Call, Program Management Reviews, All Hands).
• Coordinate weekly update of strategic calendar with significant activities, travel, and events.
• Coordinate the scheduling and collection of program office inputs for each quarterly Risk Management Board.
• Assume ownership of daily operations processes and routine products to ensure a precise, consistent flow of operations for organization leaders.
• Convey the Government Operation Director’s taskings to Staff Directors and O-5 functional organizations and communicate in accordance with the PM (O-6) and Deputy Project Manager (DPM).
• Proactively engage with stakeholders to identify and plan for senior-level engagements in a dynamic environment.
• Analyze short-term, mid-term, and long-range planning on projects and tasks to anticipate potential complications, rapidly develop, and implement innovative solutions to ensure efficient handling of unplanned events and issues.
• Prepare and distribute briefs based on stakeholder discussions and feedback to the PM and DPM in a timely manner, as needed; both in person and written as needed.
• Review and analyze issues, provide recommendations and suggestions for improvements in any aspects relating to increased performance for RA leadership.
• Develop, revise, recommend, and ensure implementation of policies, plans, procedures, and directives.
• Prepare reports and presentations outlining the current status that cross organizational and functional lines.
• May serve on a team and/or lead a team regarding various special programs/projects. Identifies existing or potential problem areas and recommends corrective action.
• Identify areas needing emphasis and provide guidance to ensure programs and initiatives meet management expectations.
• Deliverables (to include but not limited to the following): Reports and work products to include - Special Project Reports; Documentation of the results of analysis in white papers, presentations, or other required format to share the recommendations that meet the requirements.
• Other duties as assigned.

Qualifications

• Highschool diploma or GED equivalent
• 5+ years of experience with DoD operations and other relevant experience
  • Experience with process documentation
• Secret Security Clearance
• Successfully pass background and drug screening

Preferred Qualifications:

• Bachelor’s degree or higher preferred
• Experience working with the US Army organizations is preferred

Knowledge, Skills and Abilities:

• Demonstrated analytic and problem-solving skills
• Proficient at capturing and reporting on key metrics
• Experience tracking metrics using Excel/Access
• Possess an understanding of DoD/Acquisition regulatory reporting requirements

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.  

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.  

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.  

Learn more about what working at Chenega MIOS can mean for you.  

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.  

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  

Learn more about Chenega’s impact on the world.  

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