Part Time Administrative Assistant (Rec)

Part-Time Administrative Assistant

The Administrative Assistant provides clerical, administrative, and front-desk support for the Parks & Recreation Department. This position assists with daily operations of the recreation center including customer service, program registration, membership services, and administrative coordination. The Administrative Assistant serves as a primary point of contact for visitors and patrons, ensuring a welcoming environment and efficient operation of the recreation facility.

Major Duties:

• Serve as the primary front desk receptionist, greeting visitors and providing information about recreation programs, memberships, events, and facility use
• Scan membership cards and verify active memberships for patrons entering the recreation center
• Assist patrons with membership sign-ups, renewals, and account inquiries
• Answer and direct phone calls and emails in a professional and timely manner
• Provide excellent customer service to residents, program participants, and visitors
• Process registrations for recreational programs, classes, and facility rentals
• Maintain accurate membership and program records in recreation management software
• Collect and process payments including cash, credit card, and check transactions; assist with daily reconciliation reports
• Maintain and organize digital and paper files, reports, and departmental records
• Assist with preparation and distribution of newsletters, flyers, program guides, and social media updates
• Provide administrative support for special events, programs, and community activities
• Assist with scheduling of recreation facilities, meeting rooms, and program spaces
• Order and maintain office supplies and front desk materials
• Monitor front desk activity and assist patrons with facility policies and procedures
• Perform other related administrative duties as assigned

Skills/ Qualifications:

• Must be at least 16 years old and have a valid Georgia Driver's License
• Previous experience in customer service, clerical, or administrative support
• Experience in a parks & recreation, municipal, or recreation center environment preferred
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to learn and operate recreation management and membership software systems
• Ability to handle financial transactions accurately
• Friendly, professional, and customer-service-oriented attitude
• Ability to maintain confidentiality and handle sensitive information

The City of Cartersville is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Interested in applying? Please submit a letter of interest, application, and/or resume in PDF format only to Human Resources at View email address on click.appcast.io or in person at 1 N. Erwin St. Cartersville, GA 30120. Please direct any questions to Human Resources View phone number on click.appcast.io.