Epic Go-Live Support Specialist - Business Professional

Earn Extra Income This Fall Supporting ChristianaCare’s Epic Launch ChristianaCare is hiring experienced Epic At‑The‑Elbow (ATE) Support Specialists to assist clinical teams during our Epic electronic health record go‑live. This short‑term opportunity is ideal for individuals with prior Epic support, training or analyst experience who want to contribute to a high‑impact clinical transition while earning additional income before the holidays. What You’ll Do Provide real‑time, in‑person support to nurses, physicians, techs, therapists and other clinical staff as they use Epic during patient‑care activities. Guide clinicians through essential Epic workflows, including: Documentation Medication administration Order review Results viewing Admission / discharge / transfer Worklist management Help staff understand what is happening in Epic vs the expected workflow and assist them in completing tasks safely and efficiently. Troubleshoot issues at the elbow, gather key details, and escalate concerns immediately to the appropriate application or command center teams. Reinforce training content, tip sheets, and best practices to build user confidence. Participate in shift huddles, collaborate with super users and ATE leads, and share trends or recurring issues. Log user questions, issues and escalations to support accurate tracking and continuity across shifts. What You Bring High school diploma, equivalent or higher education required. Experience providing Epic support as an ATE specialist, Epic analyst, or credentialed Epic trainer. Experience assisting peers, precepting or supporting clinical workflows. Comfort navigating EMRs and learning new digital tools. Strong communication skills and the ability to remain calm, patient, and professional in a fast‑paced clinical environment. Ability to round frequently, respond quickly when staff need help, and maintain situational awareness in active patient‑care areas. Why This Role Is a Great Fit Extra income before the holiday season. A short‑term assignment from September through November 2026. A fast‑paced, energizing clinical environment. A strong résumé builder – Epic experience is valued nationwide. This position will be paid at a flat rate of $55 per hour. This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including but not limited to skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr Christiana Care Health System