Parts Customer Care Rep
$21.25 - $25 per hourCrown Equipment
Parts Customer Care Rep
Location: Hicksville, NY, US, 11801
Job Duties:
Answer and process incoming parts calls from customers and service technicians. Pull orders, receive and put up stock. Order parts and develop relationships with Crown factory and outside vendors. Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. Maintain direct contact with current and prospective customers. Prepare customer quotes. Process paperwork. Inventory control to include cycle counts of stockroom, vans and customer consignments.
Minimum Qualifications:
High school diploma or equivalent
Valid driver's license and good driving record
Preferred Qualifications:
Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
Parts or inventory control experience and lift truck industry experience preferred
Ability to work in a team environment
Competitive Wages. The anticipated starting pay range for the position is $21.25 to $25.00/hour, but is commensurate with skills and related experience.
Crown EquipmentVacancy posted 2 days ago
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