Claims Adjuster Trainee - North Carolina

Job Description The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. We are seeking motivated individuals to begin a rewarding career in the insurance industry as Claims Adjuster Trainees. In this role, you’ll be responsible for investigating and verifying the details of automobile accidents, including obtaining police reports, collecting witness statements, confirming coverage, and determining liability. The ideal candidates are detail-oriented, enjoy investigative work, and are passionate about helping others navigate challenging situations. This is an in‑office position located at either our Charlotte or Winston‑Salem, NC offices, with the next training class starting in July. Key Responsibilities Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages) Identifies customer needs and works to meet those needs using appropriate customer service skills Applies a basic understanding of systems and technology used within the company Partners to determine subrogation or fraud potential and how to handle Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department Begins recognizing and identifying body parts of a vehicle and other potential property damage Supervisory Responsibilities This job does not have supervisory duties. Skills Automobile Accidents Call Center Customer Service De‑Escalation Detail‑Oriented Insurance Industry Insurance Policies Investigative Thinking Multitasking Negotiation Stress Management Compensation Base compensation offered for this role is $22.84 – $29.57 hourly and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at View phone number on click.appcast.io. #J-18808-Ljbffr