Patient Services Specialist

SMI IMAGING LLC

Surprise, AZ

Description

Job Duties:

Greet and welcome patients and visitors in a friendly and professional manner.
Respond to patient and caregivers' inquiries compassionately and respectfully.
Collect and process necessary forms, such as insurance details, medical histories, and consent forms.
Collect co-pays, process payments, and verify insurance information for billing purposes.
Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes.
Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations.
Answer phone calls and relay messages.
Assist with administrative tasks including filing, faxing, and scanning documents
Other duties as assigned.

Education and Experience:

High school diploma or equivalent required.
2+ years related experience preferred.
Prior healthcare experience preferred.

Knowledge, Skills, and Abilities:

Excellent customer services skills with the ability to be empathetic to patient needs.
Ability to show genuine concern and understanding towards patient circumstances.
Strong communication skills, with ability to listen actively, while entering and verifying data.
Ability to handle difficult situations with patients or staff, finding amicable solutions to scheduling issues, billing problems, or patient concerns.
Attention to detail, time management and organizational skills required.
Maintain composure under pressure when dealing with challenging patient situations calmly.
Ability to solve problems, multitask and work in a fast-paced environment.
Dependability, reliability and teamwork are key success factors.
Knowledge of healthcare insurance plans, medical terminology, and billing processes preferred.
Knowledge of HIPAA regulations and patient confidentiality standards preferred.
Familiarity with Electronic Health Records (EHR) systems and insurance verification software preferred.

Physical Requirements: This position may require lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Patient Services Specialist in Surprise, AZ vacancy

Patient Services Specialist (Front Office Receptionist)
...Patient Service Specialist As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience. Responsibilities: Greeting patients...
Suggested
Flexible hours
American Vision Partners
Sun City, AZ
1 day ago
Patient Service Specialist
$18 - $22 per hour
...Overview Position: Patient Service Specialist Location: 10503 W Thunderbird Blvd., Ste 200, Sun City, AZ 85351 Type of Employment: Full-time Schedule: Weekdays, Monday through Friday Compensation: $18.00 - $22.00/hour (based on experience) When patients...
Suggested
Full time
Work at office
Monday to Friday
Weekday work
Select Medical
Sun City, AZ
22 hours ago
Patient Services Specialist Team Lead
...infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins... ...and recognizing our employees! Overview As the Patient Services Specialist Team Lead, you'll assist the Clinic Manager in the...
Suggested
Daily paid
Monday to Friday
Flexible hours
American Vision Partners
Sun City, AZ
3 days ago
Patient Services Specialist
...Patient Service Specialist Be the first point of careguiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly. At SimonMed Imaging, the patient experience starts long before an...
Suggested
Work at office
SimonMed Imaging
Peoria, AZ
3 days ago
Patient Scheduler
...Patient Access Clinic Scheduler Wickenburg Community Hospital is a beautiful and sophisticated rural-access hospital located in Wickenburg... ...Department, 19-bed Acute department and many ancillary services. We also have 3 Primary Care Clinics. Here at WCH, we strive to...
Suggested
Work at office
Wickenburg Community Hospital
Surprise, AZ
2 days ago
Patient Financial Services Specialist - Front Desk
Banner Health's Front Desk Patient Financial Services Representative for Psychiatry at the Peoria Psych Clinic coordinates patient flow, registers patients, verifies insurance, and collects patient liability while guiding families through financial policies. The role involves...
Banner Health
Peoria, AZ
3 days ago
Patient Service Representative
...Job purpose Under the direction of the practice manager or lead patient service representative, the patient service representative is responsible for daily maintenance of the front office functions. This includes being the face of the practice and ensuring high levels...
Hourly pay
Work experience placement
Work at office
Local area
Arizona Cancer Care Center
Surprise, AZ
1 day ago
Patient Services Representative
...infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye... ...our employees! Overview As our highly visible Patient Services Representative/Surgery Front Office Receptionist, you'll be our...
Immediate start
Monday to Friday
Flexible hours
American Vision Partners
Sun City, AZ
2 days ago
Patient Services Representative
...Patient Services Representative/Surgery Front Office Receptionist As our highly visible Patient Services Representative/Surgery Front Office Receptionist, you'll be our first impression, greeting each patient personally and gathering important information for their visit...
Immediate start
Monday to Friday
Flexible hours
American Vision Partners
Sun City, AZ
12 hours ago
Patient and Customer Care Representative
$17 - $20 per hour
...Patient And Customer Care Representative GoodVets West Surprise- Surprise, AZ Who We Are: GoodVets is a nationwide network of... ...supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents. The Opportunity: As a Patient...
Local area
Flexible hours
Weekend work
Afternoon shift
GoodVets
Surprise, AZ
1 day ago
Receptionist - Client Service Specialist
$10k
...All pet lovers welcome CityVet is looking for Client Service Specialists to join our team! At CityVet, we know our team of happy people... ...all clients entering the clinic by opening the door, checking patients in for their appointment, notifying the clients of any...
Full time
Flexible hours
CityVet
Surprise, AZ
2 days ago
Patient Services Team Lead — Front Office & Care Experience
A leading eye care organization is seeking a Patient Services Specialist Team Lead to assist the Clinic Manager in supervising front office operations, enhancing patient care quality. The ideal candidate must have a high school diploma, necessary certifications, and a commitment...
American Vision Partners
Sun City, AZ
3 days ago
Director of Patient Financial Services
...Care, Pediatrics, NICU, CCU, ICU, Cardiac CAth, Radiology, Lab Services, Education, ER, OR, Physicians, Clinics, Outpatient, Service Line... ...pls. submit a CV fees to applicantsJob DescriptionDirector of Patient Financial Services, BOM, hands on Director needed for Az....
Work at office
Relocation
Relocation package
Southern Medical Recruiters
Peoria, AZ
4 days ago
Retail Service Specialist
...Retail Service Specialist The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence...
Local area
Remote work
Flexible hours
Shift work
Night shift
O'Reilly Auto Parts
Surprise, AZ
2 days ago
Member Service Specialist
...embracing the organization's mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of...
Full time
Work at office
Shift work
Credit Union West
Surprise, AZ
2 days ago
Patient Services Team Lead
## Patient Services Team LeadApplylocations: Sonora Quest Laboratories Phoenix - (SQL ANTU Cielo Vista) (26425 N Lake Pleasant Pkwy, Suite 120)time type: Full timeposted on: Posted Todayjob requisition id: R4450276**Primary City/State:**Peoria, Arizona**Department Name...
Immediate start
Shift work
Banner Health
Peoria, AZ
5 days ago
PRO Services Specialist
$15.55 per hour
...Floor & Decor Pro Services Representative Base Pay: This role has a minimum base pay from $15.55 per hour with higher starting pay available based on experience. Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer...
Hourly pay
For contractors
Local area
Monday to Friday
Floor & Decor Holdings
Surprise, AZ
5 days ago
PRO Services Specialist
...the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, Specialist, Service, Retail, Support, Business...
For contractors
Floor & Decor Holdings, Inc.
Surprise, AZ
1 day ago
Environmental Services Aide
...Environmental Services Aide Career Opportunity Recognized for your skills as an Environment Services Aide Are you passionate about maintaining... ...we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most...
Full time
Part time
Work at office
Flexible hours
Night shift
Weekend work
Afternoon shift
Weekday work
Encompass Health Rehabilitation Hospital of West Valley
Surprise, AZ
1 day ago
WIC Receptionist/CNE Float
...Educator Float is responsible for greeting and supporting client services regarding WIC policies and procedures. Answer and routes all... ...to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards...
Full time
Work at office
Adelante Healthcare
Surprise, AZ
1 day ago
Automotive Service Experience Specialist
Germain Honda of Surprise is hiring an Automotive Service Advisor in Surprise, AZ. The role centers on delivering exceptional customer experiences in the service lane as the initial contact for vehicle status, repairs and diagnostics. You will write repair orders, coordinate...
Germain Motor Co.
Surprise, AZ
2 days ago
Patient Services Lead - Phlebotomy & Care Coordination
...coordinates phlebotomy/test management, and ensures high-quality patient care. You will collaborate with supervisors and departments, manage processes, and contribute to regulatory compliance and service excellence in a fast-paced lab environment. #J-18808-Ljbffr Banner...
Full time
Day shift
Banner Health
Peoria, AZ
5 days ago
Medical Receptionist
...We are seeking a motivated and outgoing Medical Receptionist to join our team. You will be the first point of contact for our patients. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to...
Work at office
Sun State Eye Care
Sun City West, AZ
1 day ago
Wealth Services Sales Support & Service Specialist
$17 - $26.02 per hour
...Wealth Services Sales Support & Service Specialist Location: Sun City, AZ 85351-1075 The Wealth Sales Support & Service Specialist is a sales support and service role that will be responsible for providing administrative support to one or more Financial Consultants...
Work at office
Flagstar Bank
Sun City, AZ
2 days ago
Veterinary Receptionist
$18 - $21 per hour
...technologically advanced practice, we set the gold standard for patient care by combining cutting-edge equipment, efficient workflows,... ...transactions from clients Accurately educate clients on veterinary services and best practices for animal care Education & Experience...
Hourly pay
Shift work
3 days per week
COMPANION PET PARTNERS, LLC
Surprise, AZ
4 days ago
Customer Service Associate - Temporary
$15.15 - $17.5 per hour
...Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions...
Hourly pay
Temporary work
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Arizona Staffing
El Mirage, AZ
3 days ago
Customer Care Specialist
...the healthcare needs of our ever-growing patient population. Matching passion with... ...Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive... ...approach in providing excellent customer service to all customers which includes; patients...
Contract work
Work experience placement
Remote work
Flexible hours
SuperCare Health
Surprise, AZ
1 day ago
Pharmacy Customer Service Associate
...customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the... ...of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Engages customers...
Work experience placement
Seasonal work
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Arizona Staffing
Surprise, AZ
8 hours ago
Customer Service Associate - Temporary
...on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers...
Temporary work
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens Boots Alliance
El Mirage, AZ
2 days ago
Customer Service Representative
...Customer Service Representative Quipt Home Medical is a rapidly growing leader in the provision... ...are a direct point of contact for any patient, care giver, referral source, or... ...caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer...
Temporary work
Work at office
Shift work
Quipt Home Medical
Sun City, AZ
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Services Specialist. Be the first to apply!