Customer Relations Associate

The opportunity:

This entry-level role builds strong customer relationships by providing responsive service and resolving routine concerns. IN-PERSON • PEOPLE-FACING • ON-SITE This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes. A typical day may include: 1.

Assist customers in person with questions and requests 2.

Communicate solutions and service information clearly 3.

Coordinate follow-up with internal teams 4.

Maintain a professional and welcoming customer experience Candidate profile:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.