Bilingual Customer Service Rep

Job Description

Job Description

Job Summary

We are seeking a Bilingual (SPANISH & ENGLISH) Customer Service Representative to support a busy property management office in Goleta, CA. This contract/temp-to-hire opportunity is ideal for a professional, service-focused candidate who is fluent in Spanish and English and enjoys helping residents, applicants, and visitors with leasing, account, and general office needs.

This role offers the opportunity to join a stable, team-oriented environment where strong communication, organization, and follow-through are valued. The Bilingual Customer Service Representative will be a key point of contact for the community and will help create a positive experience for residents from initial inquiry through move-in and ongoing support.

Candidates who enjoy working with people, solving problems, staying organized, and contributing to a supportive office team will be well positioned for success in this role.

Key Responsibilities

- Greet and assist residents, applicants, and visitors in person, by phone, and via email.
- Respond to questions regarding available properties, leasing requirements, move-in and move-out procedures, and account inquiries.
- Process rental applications, verify applicant information, and communicate application decisions.
- Prepare leasing documents, agreements, resident records, parking information, and related paperwork.
- Coordinate lease signings, move-ins, resident onboarding, and follow-up communication.
- Support daily office operations by maintaining accurate records, organized files, and a professional workspace.

Compensation and Benefits

- Pay: $22.00 per hour.
- Salary range provided: $25.00 to $25.00 per hour.
- Schedule: Full-time.
- Position type: Contract/Temporary, temp-to-hire.
- Location: Goleta, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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\nCompany Description

This company offers growth and a great group of people to work with.