Temp Finance Customer Service Representative

Job Description

Job Description

Temporary Finance Customer Service Representative (Bilingual)

We are seeking a Bilingual Finance Customer Service Representative to join our team on a temporary assignment. The ideal candidate is customer-focused, detail-oriented, and enjoys assisting the public in a fast-paced environment.

Assignment Duration:

• Temporary (Approximately 2 months)
• Start Date: As soon as possible

Schedule:

• Monday through Friday
• 9:00 AM – 6:00 PM

Pay Rate:

• $24.46 per hour

Responsibilities

• Answer inbound and make outbound customer service calls.
• Assist customers with questions related to Business Tax Receipts and other basic City services.
• Resolve customer concerns professionally and efficiently.
• Provide bilingual customer support in English and Spanish.
• Accurately document customer interactions and update records.
• Research customer inquiries and provide timely solutions.
• Maintain a high level of professionalism and confidentiality.
• Perform other administrative and customer service duties as assigned.

Qualifications

• Previous customer service or call center experience preferred.
• Bilingual in English and Spanish (required).
• Excellent verbal and written communication skills.
• Strong listening and problem-solving abilities.
• Ability to handle a high volume of calls while maintaining excellent customer service.
• Basic computer skills and experience with Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

If you're looking for a temporary opportunity where you can use your bilingual customer service skills to make a positive impact, we'd love to hear from you!