Reproductive Health Services Manager, Bureau of School Health

Division/Program Summary Description: The Office of School Health (OSH) is a joint program of the Department of Education and the Department of Health and Mental Hygiene, responsible for promoting the health of nearly 1 million school children enrolled in approximately 1,800 public and non-public schools in New York City. The OSH Adolescent Health Unit (AHU) is responsible for the programmatic oversight of all school-based health centers (SBHCs) in New York City, as well as special initiatives serving adolescents in public schools. Through training, technical assistance, and monitoring activities, AHU works to ensure that all SBHCs provide comprehensive primary care services, including onsite mental health and sexual and reproductive health services. Position Summary: The Reproductive Health Services Manager will work under the direction of the Director of Reproductive Health Services (CRS IVA) at the Office of School Health (OSH). Primary responsibilities of the Reproductive Health Services Manager include providing monitoring and support of all Adolescent Health Unit school-based health education activities, developing and implementing training and technical assistance to support reproductive health services in SBHCs and other school-based programs, conducting site visits to evaluate reproductive health and health education services and Quality Performance Indicators, and working with SBHC Sponsor leadership and team members to improve reproductive health services and outcomes. The Manager will operate with significant independence in evaluating SBHC performance, interpreting reproductive health data, and advising SBHC teams on strategies to improve service quality and student outcomes. Job Duties And Responsibilities Serve as a key liaison between the DOHMH and SBHC staff at 81 School Based Health Centers providing onsite sexual and reproductive health services to high school students. Monitor Quality Performance Indicators related to sexual and reproductive health services, including sexual activity assessment, contraceptive counseling, provision of comprehensive contraceptive options (including LARC), STI screening, and recall and engagement of sexually active students. Identify underperforming sites and provide technical assistance as needed, including independent review of performance data and identification of priority areas for improvement. Review and evaluate relevant research literature on reproductive health service delivery, health education, and school-based health centers to inform programmatic best practices. Assess the efficacy of health education activities, including reviewing lesson plans, assessing counseling tools and approaches, and evaluating outreach and engagement strategies, with attention to consistency, quality, and alignment with program expectations. Develop and implement training and technical assistance on best practices in sexual and reproductive health services, health education, case management for sexually active students, outreach and engagement strategies, and other topics as needed, ensuring content reflects current evidence and program needs. Develop and promote best practices in health education, including toolkits, scripts, job aids, workflows, engagement strategies, and best practice guidelines, and support school-based teams in applying these tools effectively. Provide technical assistance and guidance on using OSCR reports to conduct focused outreach and patient management, including interpretation of trends to support targeted follow up. Participate with SBHC leadership and teams in principal or school leadership meetings, as needed, representing OSH program priorities and providing insight on reproductive health service delivery. Work with other OSH Project Directors and program evaluation staff to identify existing low performance SBHC sites in need of guidance and technical assistance; analyze program and site-specific data and work together with SBHC staff to ensure SBHC performance improvement, offering data informed recommendations to strengthen service delivery. Participate in technical assistance site visits to SBHCs and work with SBHC program directors to implement and monitor Plans of Correction and provide hands on and virtual technical assistance as needed, tracking progress and ensuring follow up on identified action items. Prepare excel reports to guide and ensure quality sexual and reproductive health services, including contraceptive care, STI screening and treatment, health education, outreach and engagement, and case management for sexually active students; maintain correspondence with assigned SBHC management and SBHC teams, highlighting key findings and suggested next steps. Work with OSH Community Coordinators on creating and updating outreach materials such as protocols, marketing materials and creative ways to enhance patient engagement. Other related duties assigned by the Director of Reproductive Health Services. Preferred Skills Knowledge and experience in adolescent sexual and reproductive health services, including a commitment to comprehensive health education Experience providing adolescent health education for individuals and groups Knowledge of NYC public schools and working with school leadership teams Experience interpreting program data and using findings to guide quality improvement efforts. Ability to support SBHC teams in applying evaluation results, performance indicators, and best practices to strengthen reproductive health services. Excellent written and oral communication skills, including public speaking; ability to interact with interdisciplinary leadership including medical directors, hospital administrators, NYCPS principals and school leadership. Ability to perform quality assurance, monitor compliance with contracted scope of services, and provide feedback to sponsors on status of performance. Proficient in Excel, Access, and PowerPoint Why You Should Work For Us Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website ( Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. a public sector defined benefit pension plan with steady monthly payments in retirement. a tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. Job Security: You could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at View email address on click.appcast.io or View phone number on click.appcast.io. CITIES RESEARCH SCIENTIST - 21744 Minimum Qualifications For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have: A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full‑time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full‑time research experience in the appropriate field of specialization; or Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above. Probationary Period Appointments to this position are subject to a minimum probationary period of one year. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr