Senior Icertis Engineer - Legal Systems

Title : Senior Icertis Engineer – Legal Systems

Location : DC Metro Area

Target Start Date : ASAP

Type : contract

Pay Rate : DOE

Work Arrangement: Hybrid – 3 days onsite per week

We are seeking an experienced Senior Icertis Engineer to support the development, configuration, administration, and ongoing optimization of enterprise legal technology platforms, with a primary focus on Icertis Contract Intelligence (ICI).

This role will partner with Legal, Compliance, Product Management, and technical stakeholders to translate complex business requirements into scalable, secure, and reliable technical solutions. The ideal candidate will bring deep expertise in Icertis configuration, integrations, and architecture, along with a strong understanding of enterprise SaaS environments, Agile development practices, and emerging AI capabilities.

Key Responsibilities Solution Design & Technical Development

• Collaborate with cross-functional stakeholders to gather, refine, and translate business requirements into technical specifications.

• Design scalable, maintainable solutions aligned with enterprise architecture standards and future platform upgrades.

• Develop and maintain technical architecture diagrams and documentation for the Icertis platform.

• Provide technical guidance and mentor team members on Icertis development and configuration best practices.

Icertis Platform Configuration & Integration

• Configure and maintain Icertis Contract Intelligence (ICI), including data models, attributes, master data, contract types, and rules frameworks.

• Design and optimize contract lifecycle workflows while ensuring data integrity, traceability, and auditability.

• Develop and maintain integrations between Icertis and other enterprise applications using REST APIs.

• Configure authentication, user roles, permissions, and automated synchronization with enterprise Identity and Access Management (IAM) systems.

• Support platform enhancements, upgrades, and releases while minimizing unnecessary customization and complexity.

• Evaluate and implement AI-enabled capabilities to improve platform functionality, automation, and operational efficiency.

Reporting & Analytics

• Design, develop, and maintain reports, dashboards, workspaces, and data visualizations.

• Deliver actionable insights into platform usage, performance, and operational effectiveness.

Quality Assurance & Platform Maintenance

• Perform comprehensive testing, including peer reviews, regression testing, and troubleshooting automated test cases.

• Manage platform upgrades, patches, releases, and environment configurations.

• Coordinate and execute changes across development, testing, and production environments.

• Support routine maintenance activities, including credential rotations, configuration updates, and security enhancements.

• Follow Agile and DevOps practices, including change management, risk assessment, and release approvals.

• Investigate and resolve complex production issues through systematic troubleshooting, log analysis, debugging, and root cause analysis.

Technical Support & Continuous Improvement

• Develop and maintain documentation covering system configurations, integrations, processes, and troubleshooting procedures.

• Provide technical guidance and training to end users and internal stakeholders.

• Collaborate with software vendors and support teams to resolve platform-related issues.

• Identify opportunities to improve platform performance, streamline workflows, and automate manual processes.

• Adapt to evolving business requirements, technical priorities, and emerging technologies.

Required Qualifications

• 5+ years of experience implementing, developing, or supporting enterprise SaaS applications, preferably in regulated environments.

• 3+ years of hands-on technical experience with Icertis Contract Intelligence (ICI) .

• Strong understanding of Icertis data architecture, configuration, rules framework, and contract lifecycle workflows.

• Hands-on experience designing, implementing, and maintaining integrations between Icertis and enterprise applications.

• Demonstrated experience delivering at least two large-scale software implementation or development projects from design through deployment.

• Experience with Agile software development methodologies and iterative delivery practices.

• Familiarity with REST APIs, enterprise application integrations, and identity and access management concepts.

• Understanding of AI concepts, tools, and their applications within enterprise software environments.

• Strong analytical, troubleshooting, communication, and problem-solving skills.

• Ability to collaborate effectively with technical teams, business stakeholders, and external vendors.

• Willingness to learn and support additional SaaS platforms as business needs evolve.

• Bachelor's degree in Computer Science, Computer Engineering, a related technical field, or equivalent practical experience.

Preferred Qualifications

• Icertis Developer or Solution Architect Certification.

• 8+ years of professional IT or software engineering experience.

• Hands-on experience developing and integrating REST APIs.

• Experience evaluating, implementing, or supporting AI-powered capabilities within enterprise applications.

• Experience administering or integrating additional SaaS platforms such as ServiceNow, Regology, or NAVEX.

• Proficiency with Agile collaboration and development tools, including Jira, Confluence, and Miro.

• Experience supporting enterprise legal technology, contract lifecycle management (CLM), or compliance platforms.

Ideal Candidate

The successful candidate will be a hands-on technical professional with deep Icertis expertise who can independently design, configure, integrate, and support complex enterprise solutions. They will combine strong technical problem-solving abilities with a collaborative mindset and an interest in leveraging AI and automation to improve business processes.

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