NonStop / Middleware Production Support Engineer

Job Description

Job Description

Job Title: NonStop / Middleware Production Support Engineer

Location: Richmond, VA

Duration: Contract - 9 months

Pay Range: $70.23/hr (W2)

Job ID: 408779

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Network / System Engineer III to join our dynamic team. The ideal candidate will have strong experience in NonStop platform support, UNIX/Linux production operations, and messaging middleware and a proven ability to design and optimize resilient, low-latency, high-throughput messaging architectures and automate repeatable operational processes .

Responsibilities:

• Provide operational and engineering support for messaging middleware across multi-datacenter, multi-tier environments.
• Act as a liaison between Production and Development teams to define, automate, and maintain support processes for data validation, entitlements integration, and upgrades.
• Diagnose and resolve issues in large-scale environments, including on-call participation and urgent incident triage.
• Contribute to the design and optimization of resilient messaging architectures for low latency and high throughput.
• Develop software solutions to eliminate manual work and improve inefficient processes using scripting and programming languages.
• Ensure solutions align with reference models, blueprints, playbooks, and enterprise standards and policies.
• Assist in translating business requirements into technical definitions and deployment artifacts.
• Coordinate with application and infrastructure teams during releases and implement assigned tasks.
• Track and manage vendor support tickets and collaborate to drive resolution.

Required Skills & Qualifications:

• 2-4 years of experience in UNIX/Linux production environments supporting hundreds of hosts.
• Minimum 4 years of programming in Perl, Python, Bash, or C-derivatives (C++, Java).
• 2-4 years of experience with data structures and databases (SQL and NoSQL).
• Strong knowledge of networking protocols: TCP/IP, SSL/TLS, SSH, SFTP.
• Experience troubleshooting production applications and participating in on-call rotations.
• Proficiency with Linux and Windows operating systems and general information security concepts.
• Automation experience with Ansible and source control/work management tools such as Git, Bitbucket, Jira, and Wiki.
• Excellent written and oral communication with strong documentation skills in MS Office, Visio, and Project.
• Bachelor's degree in Computer Science or equivalent experience.

Preferred Skills:

• NonStop technical support: OS, coldloads, Safeguard, TAL, FUP, PUP, SCF, backups, Expand, Xypro (XAM, XAC, Compliance Pro).
• HSM support with Utimaco and Futurex.
• Basic knowledge of middleware such as AMPS, MQ, and Kafka, and platform OS fundamentals for Windows and Unix.
• Programming experience with web and backend interfaces and support for authentication methods like Kerberos and SiteMinder.
• Familiarity with Copilot and Java for troubleshooting and solution development.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.