Credit Processor

Job Description

Job Description

We are looking for a detail-oriented Credit Processor to join an organization in Raleigh, North Carolina. This contract opportunity with permanent potential is ideal for someone with experience supporting credit and collections activities while maintaining accurate customer records and handling sensitive financial information with care. The person in this role will contribute to efficient account administration, returned check processing, and communication with internal teams to help keep credit operations running smoothly.

Responsibilities:

• Manage customer account setup requests and perform ongoing account updates with a strong focus on accuracy and timeliness.

• Process returned checks promptly, ensuring all related records are updated and documented correctly.

• Monitor returned check activity and identify appropriate next steps to support collection efforts.

• Maintain organized credit files and safeguard confidential customer and financial information.

• Review account issues or unusual credit situations and escalate them to the Credit Management Team when needed.

• Partner with store leadership and divisional contacts to support credit-related questions and maintain effective working relationships.

• Verify customer account data regularly to help ensure records remain complete, current, and reliable.

• Assist with additional credit and administrative tasks as assigned to support daily operations.

• High school diploma or equivalent required.
• At least 1 year of experience in credit, collections, accounts receivable, or a related financial support function.
• Background in customer service preferred, with the ability to respond professionally to internal and external inquiries.
• Understanding of financial recordkeeping practices related to credit and collection processes.
• Proficiency with Windows-based applications, including Microsoft Office, with strong Microsoft Excel skills.
• Strong time management abilities and the capacity to meet recurring daily and monthly deadlines.
• High level of accuracy, attention to detail, and ability to handle confidential information appropriately.
• Clear communication skills and solid comprehension skills, with the ability to work effectively across teams.