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Regional Client Experience Lead - NPS & Success Architect

Tyler Technologies, Inc.

Tyler Technologies, Inc. is looking for a Client Experience Manager to enhance client success by overseeing engagement and performance metrics. This role involves managing a cross-functional team to ensure exemplary service delivery across various regions. The right candidate will have strong operational knowledge, effective communication skills, and a passion for client satisfaction, notably reflected in NPS performance. Responsibilities include tracking performance data, proactively addressing client needs, and collaborating with internal teams to share insights. Familiarity with ERP systems is advantageous. #J-18808-Ljbffr Tyler Technologies, Inc.

Vacancy posted 1 day ago
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