Quality Assurance Manager

Job SummaryThe Quality Assurance Manager directs the activities of the Quality Assurance (QA) department in a poultry one-line processing, facility through subordinate superintendents and/or supervisors ensuring the quality and food safety requirements for processing are followed through the enforcement of quality policies, procedures, and standards while remaining compliant with all regulatory and legal requirements.Job ResponsibilitiesOversee the day-to-day activities of QA department throughout the plant, providing guidance to the supervisors to ensure the effective application of product and process monitoring, testing, validation, and controls to ensure compliance with company, regulatory entities (USDA, FSIS, etc.) and Federal, State, and local legal requirementsImplement and oversee quality system implementations and updates to ensure adherence to product specifications, GMPs, SSOPs, and HACCP requirements, while maintaining the accuracy of records and documentation per customer requirementsPartner with internal departments, providing insights and guidance, to ensure a complete and thorough investigation and root cause analysis of all customer complaints and NRs; communicate findings to appropriate personnel in a timely mannerPerform or review periodic audits on recall systems, incoming raw materials, in-process control, and finished goods testing, providing feedback on opportunities for improvement to appropriate personnelReview required documentation and reporting for accuracy, identify trends and communicate corrective actions where needed; follow-up to ensure corrective actions are implemented mitigating future riskIdentify opportunities for improvement, develop implementation of continuous improvement programs and processes, and lead or participate on implementing improvementsDevelop quality, food safety, and customer requirements as well as creating and/or provide capital spending plans, particularly regarding quality and food safetyMentor, coach, train, and cross-train employees, encouraging career development; provide consistent feedback concerning strengths and areas of improvementAct as the liaison between regulatory bodies (e.g. USDA) and major customers supplied from multiple company locations facilitating communication and fostering a positive working relationship as well as two-way communication in the event that issues ariseRegularly participate and/ or lead in QA Meetings and Projects as part of personal and professional developmentFollow and ensure others follow department safety policies and procedures in support of a zero-accident culturePerform other related duties as directedKnowledge, Skills and AbilitiesWorking knowledge of poultry processing, food safety regulations, OSHA guidelines, GMP, and, PVP, Animal Welfare, and HACCPKnowledgeable of Food Safety Database systems such as Safety ChainAbility to work in a fast-paced environment using excellent organizational skills and precise attention to detail.Must possess a strong customer-centric attitude, high energy level and a strong sense of urgencyAbility to communicate clearly and effectively, both orally and in writing with all levels of the organization as well as externally with regulatory officials and vendorsAbility to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload.EducationThe position requires a Bachelors’ degree in Food Science, Food Technology, Animal Science, Poultry Science, Microbiology, Meat Science or other relevant discipline, Masters’ degree preferredExperienceThe position requires a minimum of three (3) years internal experience as a Quality Assurance Supervisor or minimum two (2) years equivalent external experience as a QA Manager in a food processing/manufacturing environment.; meat processing or poultry industry experience. Demonstrated leadership experience including policy adherence, conflict resolution, and the ability to resolve issues efficiently and effectivelySUPERVISOR RESPONSIBILITIES:This role is a Leader of People role with required competencies: Sizing up People, Delegation, Planning, Customer Focus and Conflict ManagementWORK ENVIRONMENTManufacturing EnvironmentWhile performing the duties of this job, the employee is regularly exposed to risk of injury in a manufacturing environment, cold and humid and/ or hot and dusty environment. Loud noise above 89 lbs. possible and the ability to work non-standard shifts to meet business need (holiday, weekend, and extended)EQUAL OPPORTUNITY EMPLOYERAs an Equal Opportunity Employer, Wayne-Sanderson does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status or any other characteristic protected by law or executive order.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr