Senior Technical Delivery Lead

Role Description

The Delivery Lead ensures Camunda PS implementation engagements are delivered predictably by turning customer outcomes into a realistic delivery plan and steering execution with technical credibility—not just status reporting. They drive scope decomposition, planning and forecasting, manage change and trade-offs, and keep delivery on track across Camunda, customer, and partner teams. They translate between engineering and business stakeholders to align expectations, run governance, and secure timely decisions. They proactively surface and mitigate risks (e.g., environments, integrations, NFRs, readiness) and escalate early to protect timeline, budget, and quality.

What you will do:

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan (scope, milestones, dependencies, budget) and driving execution against it.
• Keep the implementation team (Camunda, customer, partners) aligned on goals, outcomes, ways of working, and budget, ensuring shared accountability and focus.
• Drive scope decomposition, estimation, and change control; make trade-offs explicit (scope/time/quality) and protect delivery commitments.
• Own stakeholder communication: provide clear, evidence-based status, align expectations, and drive timely decisions with customers, the Camunda Account team, as well as with internal leadership.
• Proactively identify and mitigate delivery risks and remove blockers with technical credibility.
• Capture learnings from engagements to iterate on Camunda’s Professional Service delivery excellence framework.

Qualifications

• 3+ years of experience in a (Technical) Delivery Lead / Project Management role in the Enterprise Software or SaaS industry.
• Proven track record in leading (agile) customer-facing PS implementation engagements, aligning multi-party teams on cadence and Definition of Done, and ensuring predictable increments/releases, delivered on time, on budget, and to high quality while meeting customer objectives and value.
• Advanced communication skills to explain complex concepts clearly and persuasively to diverse audiences, combined with empathy in customer interactions.
• A strong aptitude for strategic thinking and innovative problem-solving.
• Passion for solving customer challenges and driving customer success, with a strong understanding of how PS engagements in an ARR-driven enterprise software business improve retention and enable expansion.

Requirements

• Familiarity with software engineering, process orchestration, and automation is a strong plus.

Benefits

• Competitive, fair, and transparent compensation.
• Equity (where applicable) through our Virtual Stock Option Plan (VSOP).
• Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.
• In Person Connection: Annual Kickoff, team offsites, and Camundi Connection Budgets.
• Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and the Live Well Lifestyle Spending Account (LSA).
• Financial Security: Retirement and pension plans, plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!