Warehouse Department Lead - Interim

For A Better You

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.

We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.

Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

Job Summary:

Under general supervision, the Warehouse Dept. Lead will lead departments to meet daily requirements, meet business goals, and pursue continuous improvements. Practices safety awareness; order consolidation, picking, packing, replenishment, shipping, receiving, inventorying, and re-warehousing. Processing must be completed in a timely manner to maintain established department and location standards/goals.

Job Expectations:

• Loads and unloads trailers, scans merchandise, builds pallets and labels merchandise

• Picks, packs and merges orders

• Re-bags/Re-tickets, replenishes and/or stocks merchandise as needed

• Verifies accuracy of production or location; may set or assign locations of products

• Performs manual, computer or RF functions to enter data in systems

• Manages flow based on available workload/orders

• Communicate with leads from other departments, as needed

• Document issues/challenges and report to management

• Responsible for training, ensuring accuracy and maintaining productivity levels

• Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures

• Keeps work area neat and clean

• Maintains standards of appearance according to location dress code

• Follows all location Safety Guidelines

• Ensures equipment and other department supplies are maintained

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Ability to follow instructions and take directions

• Ability to perform tasks consistently and accurately

• Ability to read, write and perform basic math and computer operations

• Attention to detail

• Effective verbal and written communication skills

• Ability to work as part of a team and interact effectively with others

Equipment Knowledge:

Ability to safely operate hand and power equipment according to procedure

Experience Requirements:

Generally requires a minimum of two (2) to three (3) years of related experience

Education Requirements:

High School Diploma preferred, or a combination of education and equivalent work experience.

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 60 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

• Hectic, fast-paced with multi-level distractions

• Company uniforms, closed-toed shoes, casual work environment

• Warehouse environment, may be required to wear safety equipment

• Ability to work extended hours as required

Compensation :

The expected salary range for this role is 20-28 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to View email address on aiapply.co. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.