Restaurant Manager
Hair of the Dog
Job Description
Job Description
Benefits:
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Hourly | Full-Time | Leadership Role
Role Summary
The Hourly Restaurant Manager is responsible for running the restaurant during assigned shifts and ensuring MHG standards are executed at all times. This role is hands-on, floor-driven, and results-focused. When you are on duty, you own the building —people, product, guests, and problems. This is not a supervisory title for senior servers. This is an operating leader role with real accountability. Core Responsibilities
Shift Leadership & Operations
- Act as Manager-on-Duty (MOD) during assigned shifts
- Open, run, and close the restaurant according to MHG SOPs
- Ensure service, food quality, speed, and cleanliness meet brand standards
- Handle guest issues immediately and professionally
- Maintain health, safety, and alcohol compliance standards
- Execute daily checklists—no skipped steps, no shortcuts
- Lead FOH and BOH staff during service
- Enforce policies, standards, and expectations consistently
- Coach performance in real time—fix issues on the floor, not after the fact
- Approve shift swaps, breaks, and call-outs per policy
- Escalate discipline issues to senior management with proper documentation
- Execute posted schedules and control labor during shifts
- Make real-time labor decisions based on sales volume
- Prevent waste, theft, over-pouring, and excessive comps
- Follow inventory, cash handling, and tip compliance procedures
- Ensure accurate cash handling and shift paperwork
- Approve comps/voids within authorized limits
- Secure cash, keys, and alarm codes
- Report variances or issues immediately
- Communicate shift issues, maintenance needs, and staffing problems clearly
- Complete shift notes and manager logs
- Follow MHG communication systems (GroupMe, R365, POS notes, etc.)
- Support events, promotions, and special programs as scheduled
- 2–4+ years restaurant experience (management or lead role preferred)
- Strong service standards and floor presence
- Ability to lead under pressure and stay calm during volume
- Understanding of basic labor control and cash handling
- Nights, weekends, and holidays required
- Must be physically able to work long shifts on your feet
- Hourly rate based on experience
- Eligibility for shift-based incentives or performance bonuses (if applicable)
- Overtime paid in accordance with state and federal law
- Punctuality and reliability
- Professional conduct on and off the clock
- Consistent enforcement of policies
- Zero tolerance for dishonesty or favoritism
Vacancy posted 25 days ago
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