Patient Care Coordinator

Patient Care Coordinator Pay: $18.00–$22.00 per hour (based on experience) + Quarterly Office Bonus Make a Positive Lasting Difference in the Lives We Touch! At Pure Smiles, we're more than a dental practice—we're a family-owned, private practice dedicated to providing exceptional patient care in a warm, welcoming environment. By combining advanced technology with compassionate, relationship-based dentistry, we help patients feel comfortable, informed, and confident about their oral health. We're looking for an enthusiastic Patient Care Coordinator with treatment coordination experience preferred to join our growing team. If you enjoy building relationships, educating patients, coordinating care, and creating an outstanding patient experience, we'd love to meet you. Benefits & Perks Competitive pay: $18.00–$22.00 per hour (based on experience) Quarterly office bonus opportunities PTO available immediately Paid holidays and paid sick leave Uniform/clothing allowance Health insurance (four plan options with employer cost sharing) Generous in-house dental benefits Supplemental benefits including vision, life, short-term disability, long-term disability, accident, and critical illness insurance 401(k) with dollar-for-dollar company match up to the first 4% of teammate contributions Continuing education and career advancement opportunities Annual practice picnics, holiday celebrations, quarterly team outings, birthday and anniversary celebrations, life event celebrations, and teammate appreciation gifts What You'll Do As the first point of contact for our patients, you'll play an important role in creating a positive experience while helping patients receive the dental care they need. Responsibilities include: Coordinate patient care with doctors, hygienists, assistants, and insurance providers Follow up with patients regarding outstanding treatment plans Deliver an exceptional patient experience from start to finish Maintain accurate patient records and documentation Help patients make informed decisions and schedule recommended treatment Educate patients on recommended treatment and the benefits of completing care Review insurance benefits and prepare treatment estimates Discuss treatment costs, financing options, and payment arrangements Present treatment plans in a clear, compassionate, and confident manner Support a positive, team-oriented office culture QUALIFICATIONS Required Minimum of one year of experience in a dental office Familiarity with dental terminology and procedures Excellent communication and customer service skills Strong organizational and multitasking abilities Professional, dependable, and patient-focused Preferred Treatment Coordinator experience Experience presenting treatment plans Knowledge of dental insurance benefits and financial arrangements OUR IDEAL CANDIDATE You are someone who: Enjoys building meaningful relationships with patients Is confident discussing treatment recommendations and financial options Has outstanding communication and customer service skills Is organized, detail-oriented, and dependable Thrives in a collaborative, team-focused environment Wants to make a positive impact in patients' lives every day Schedule Monday–Wednesday: 7:30 AM–5:00 PM Thursday: 7:30 AM–4:00 PM One Friday each month: 7:30 AM–2:00 PM If you're passionate about patient care, enjoy helping people achieve healthier smiles, and are looking for a supportive team where you can grow professionally, we'd love to hear from you. Join the Pure Smiles family and help us make a positive lasting difference in the lives of our patients every day! Employment Type: Full Time Years Experience: 1 - 3 years Salary: $18 - $22 Hourly Bonus/Commission: Yes