Billing Manager

Join a growing organization in a newly created leadership role on the operations and billing side. You'll lead a billing team and help shape a broader billing department as the company expands after several recent acquisitions. If you're a forward-thinking leader who enjoys solving problems, improving processes, and embracing change, this opportunity offers both stability and the chance to make your mark.All candidates should make sure to read the following job description and information carefully before applying.ResponsibilitiesLead, coach, and develop a billing team of 5-10 peopleHelp build and scale the billing department to support added volume from recent acquisitionsOversee billing cycles to ensure accuracy and timely deliveryReconcile billing and customer account issues and manage escalations through resolutionAnalyze large data exports from multiple systems using ExcelMake independent decisions based on a strong understanding of process flowIdentify and implement process improvements to increase efficiency and accuracyPartner with leadership and cross-functional teams to keep billing aligned with business needsSupport the planned transition to a single ERP platform (Microsoft Dynamics Business Central)Maintain procedural documentation and train the team on terminology, deadlines, and best practicesRequirementsPrior supervisory experience requiredExperience in a billing or operations-focused finance environmentAdvanced Excel skillsStrong problem-solving skills with xhyhwjd the confidence to handle escalations and work independentlyA process improvement mindset and comfort with change in a growing organizationWhy You'll Love Working HereNewly created leadership role with real ownership and visibilityJoin a tight-knit core team that has worked together for 6-7 yearsOpportunity to build and scale a department, not just maintain onePrivate equity-backed company with continued growth through acquisition