Leave Management Specialist

Leave Management Specialist - Tampa, FL

Be a part of a revolutionary change! At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Our success depends on people who are committed to our purpose and have an appetite for progress.

Position Overview

The Leave Management Specialist is responsible for providing administrative and support services for employees' leave of absence (LOA) and other accommodation requests for both union and salaried employees. Services include advising employees and managers on all (LOA) policies and processes (i.e. FMLA, Military, Jury, Bereavement, Bonding Leave, Disability, Workers Compensation, etc.), coordinating benefits, supporting Human Resources, payroll/HRIS updates, employee and manager communications, and case tracking.

Your Day to Day

• Ensure accurate full cycle administration of the company's disability and time off programs by interpreting leave policies, coordinating with workers' compensation and ADA where applicable, and liaising with employees, managers, and vendor contacts.
• Drive successful resolution of leave cases by monitoring claims and facilitating employee transition from short-term to long-term disability, and coordinating return-to-work activities.
• Ensure proper pay and benefits coverage for employees on leave.
• Utilize HRIS, payroll system, and web-based vendor software as needed to input and update leave data and generate reports.
• Effectively support all LOA cases with the provisions of FMLA, ADA, ADAAA, Employee Retirement Income Security Act (ERISA), COBRA, HIPAA, the Fair Labor Standards Act (FLSA), and the Department of Labor (DOL).
• Support workplace accommodation requests for employee health conditions and properly engage with employees in the interactive process, accurately documenting the process concerning reasonable accommodations.
• Develop and maintain relationships with the P&C and benefits team, managers, employees, and service providers.
• Provide excellent customer service by ensuring timely responses while offering education along with expert guidance to all potential (LOA) inquiries.
• Coordinate and organize all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed.
• Attend educational webinars and workshops to continue to stay up to date on the changing environment of (LOA) administration.
• Research best practices and develop recommendations for implementing new or enhanced existing leave programs.

Who We're Looking For

• Bachelor's degree preferred.
• 2+ years of experience in claims management, leave of absence administration, and ADA accommodation administration.
• CDMS (Certified Disability Management Specialist) or CCM (Certified Case Manager) preferred.
• Must be willing to obtain CLMS Certification or Case Management Certification within the 1st year of employment.
• Technology background experience in benefit administration, payroll, and/or HRIS reporting systems.
• Strong attention to detail with the ability to analyze, problem solve, organize, and manage multiple priorities in a fast-paced environment.
• Excellent written skills, including ability to develop accurate business correspondence, HR documentation, forms, and communication materials.
• Excellent interpersonal and verbal communication skills, including ability to establish credibility and trust with management/leadership and handle difficult situations with diplomacy and professionalism.
• Project management skills and the ability to multi-task by managing the dynamic needs and priorities of multiple clients.
• Innovative, adaptable collaborator able to adjust focus and attend quickly to changes in team priorities.
• Independent judgment, a high level of confidentiality, and the ability to work in an interdisciplinary environment.
• Ability to research best practices and develops recommendations for implementing new or enhanced existing leave programs.
• Legally authorized to work in the U.S.
• Fluent in English

Annual Base Salary Range: $88,000 - $110,000

What We Offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees. PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match a leader in oral nicotine delivery creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA.

Philip Morris International