Overhead Door Technician

Job Description

Job Description

Service Technician – Garage Doors

Location: New Haven County, CT

Employment Type: Contract

About the Company

A locally operated company provides residential and commercial overhead door installation, repair,

maintenance, and operator services throughout the Connecticut Shoreline and surrounding areas. The

company services a wide range of garage door systems and brands, including residential and commercial

overhead doors, garage door operators, rolling steel doors, springs, cables, rollers, tracks, and related

hardware.

Position Summary

We are seeking a dependable and mechanically inclined Service Technician to join our growing team. The

Service Technician will travel to residential and commercial customer locations to diagnose, repair, maintain,

and install overhead garage doors and related equipment.

The ideal candidate has strong mechanical aptitude, enjoys working with their hands, takes pride in quality

workmanship, and understands the importance of providing professional customer service. Experience with

garage doors is preferred, but candidates with backgrounds in mechanical service, HVAC, electrical,

construction, millwright, equipment repair, or similar skilled trades are encouraged to apply.

Key Responsibilities

Diagnose and repair residential and commercial overhead garage door systems.

Troubleshoot mechanical and operational issues involving doors, tracks, rollers, hinges, cables,

springs, drums, bearings, and related hardware.

Install, repair, replace, and adjust garage door operators and openers.

Perform routine maintenance and safety inspections on overhead door systems.

Service torsion and extension spring systems using proper safety procedures.

Repair and replace worn or damaged cables, rollers, hinges, tracks, weather seals, and other

components.

Troubleshoot safety sensors, remotes, keypads, controls, and other operator-related issues.

Install and service residential, commercial, industrial, and rolling-steel door systems.

Perform work safely from ladders, lifts, and elevated work areas when required.

Evaluate existing equipment and communicate repair or replacement recommendations to

customers.

Accurately document work performed, parts used, and recommended follow-up services.

Maintain a clean, organized, and properly stocked service vehicle.

Communicate professionally with homeowners, business owners, property managers, and other

customers.

Complete service calls efficiently while maintaining high standards for workmanship and customer

satisfaction.

Participate in emergency and after-hours service when required.

Qualifications

1+ years of experience in garage door service, mechanical repair, construction, electrical, HVAC,

equipment maintenance, or a related trade preferred.

Strong mechanical aptitude and ability to diagnose equipment problems.

Comfortable using hand and power tools.

Ability to read and understand basic mechanical diagrams and installation instructions.

Ability to work independently and manage multiple service calls throughout the day.

Strong problem-solving and troubleshooting skills.

Excellent customer service and communication skills.

Valid driver's license with a clean driving record.

Ability to safely lift and handle garage door components and equipment.

Comfortable working in residential, commercial, and outdoor environments.

Willingness to learn company products, procedures, and safety standards.

Preferred Experience

Experience with any of the following is a plus:

Garage door installation or repair

Torsion and extension springs

Commercial overhead doors

Rolling steel and sheet doors

LiftMaster or other garage door operators

Electrical troubleshooting

High-lift garage door systems

Commercial door maintenance

Construction or skilled trades

What We Offer

Opportunities for overtime and additional service work

Company vehicle and tools provided as applicable

Training and opportunity to develop specialized overhead-door skills

Stable, year-round work

Opportunity to work on both residential and commercial projects

Supportive, hands-on team environment

Opportunities for advancement as the company continues to grow

Physical Requirements

This position requires frequent standing, walking, bending, kneeling, climbing ladders, working overhead,

and lifting equipment and door components. Technicians must be comfortable working in confined spaces,

garages, commercial facilities, and outdoor environments in varying weather conditions.

SecureTek Solutions (STS) is a full-service consulting firm that specializes in providing Engineering and Technical consulting services, throughout the U.S., in the Manufacturing, Architecture, Engineering, Utility and Construction industries.

Our team of recruiting specialists can provide personalized services, to fit the changing needs of both our job seeking candidates, and our corporate clients.

Company Description

SecureTek Solutions (STS) is a full-service consulting firm that specializes in providing Engineering and Technical consulting services, throughout the U.S., in the Manufacturing, Architecture, Engineering, Utility and Construction industries.\r\n\r\nOur team of recruiting specialists can provide personalized services, to fit the changing needs of both our job seeking candidates, and our corporate clients.