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Senior Service Designer - Experience Strategy Lead

$85.8k - $143k

M&T Bank

M&T Bank is seeking a Senior Service Designer to join our Experience Design & Innovation team in Baltimore, MD. In this role, you will lead the design of service experiences within the Commercial Bank, working closely with cross-functional teams to ensure our services meet customer needs. The ideal candidate should have a Bachelor's degree in Service Design or related fields and at least 3 years of experience in service design. You will contribute to service blueprints and designs while adhering to best practices and compliance standards. This position follows a hybrid work model, requiring onsite presence four days per week. A competitive salary range of $85,800 to $143,000 is offered based on experience. #J-18808-Ljbffr

Vacancy posted 3 days ago
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