Director, Quality Assurance

Quality Assurance Manager

Directs and manages the facilities QA Support. Develops and maintains a quality system to assure that all products provided by suppliers meet AAR and end-user specifications- and are suitable for their intended use. Demonstrates continuous effort to improve operations, decrease cycle time and streamline work processes, and works cooperatively and jointly to provide quality seamless customer service.

Provides leadership to personnel through effective goal setting, delegation, and communication. Aligns goals of the department with the Company's goals, policies and strategies. Supports the quality assurance program to ensure conformity of purchased material and final products. Develops and maintains a published supplier quality index in conjunction with the supplier review board to ensure that only high quality vendors are retained. Maintains the facility's Corrective and Preventative Action System. Acts as the focal with vendors, customers, quality representatives, and company personnel to discuss and resolve quality problems as required. Prepares for and represents the company during all ISO 9000, U.S. Government, defense department, and customer quality audits. Conducts ISO internal audits on-site. Performs ISO audits at other AAR facilities as assigned. Prepare all necessary reports as required by customers and staff personnel -progress, status, productivity. Functions as chairperson of the facility Supplier Review Board. Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures. Ensures that all incoming transfers and RMRs are processed properly. Assist Quality Control personnel in reviewing and updating department standards. Promotes the pursuit of continuous improvement. Administers effective training and on-the-job training of Quality Assurance personnel. Develop policies and procedures to increase the efficiency and effectiveness of the maintenance effort, maximizing product reliability and safety, while lowering costs. Travel is required. All other duties as assigned.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and-or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor of Arts degree -B. A. or Bachelor of Science degree -B.S. from four-year college or university- or a minimum of 8 years related experience and-or training; or equivalent combination of education and experience.
• FAA A&P License
• Formal Quality Assurance credential from a recognized quality association
• Minimum 8 years of quality assurance experience or equivalent
• Minimum 8 years aviation experience
• PC Literate
• Exposure to warehouse-aviation operations

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.