Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Program Manager/Training Lead

Contact Government Services, LLC

Program Manager/Training Lead

Employment Type: Full Time

Department: Project Management

Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

  • Review draft Training Plans and collaborate with the transformation readiness team to finalize. 

-Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.

  • Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training.

  • Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.

  • In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline

  • Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.

  • Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.

  • Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made.

Qualifications: 

  • Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules

  • Minimum of 5 years’ experience developing training for clients 

  • Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership

  • Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables

  • Bachelor’s degree in a relevant field required

  • Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes

  • Experience with Salesforce preferred

  • Must have experience using Adobe Captivate for training development

  • Ability to obtain a Public Trust clearance.

  • Must be a United States citizen.

Our commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

  • Health, Dental, and Vision

  • Life Insurance

  • 401k

  • Flexible Spending Account (Health, Dependent Care, and Commuter)

  • Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

For more information about CGS please visit: or contact:

Email:  View email address on swooped.co

#CJ

Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Program Manager/Training Lead in Baltimore, MD vacancy
  •  ...Job Description Job Description Program Manager/Training Lead Employment Type: Full Time Department: Project Management Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal... 
    Suggested
    Full time
    Flexible hours

    Contact Government Services, LLC

    Baltimore, MD
    21 days ago
  •  ...seeking a highly organized, dependable, and detail-oriented DDA Program Manager to oversee services for individuals with intellectual and...  ...community life.  3. Staff Supervision and Development ~Hire, train, and supervise Direct Support Professionals (DSPs).  ~Conduct... 
    Suggested
    Work at office
    Work from home

    WINDSOR WOODS

    Pikesville, MD
    8 days ago
  •  ...selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Meets with managers and executives within the Service to define the overall goals and objectives of the project.... 
    Suggested

    Internal Revenue Service

    Baltimore, MD
    4 days ago
  •  ...Director of Echocardiography Program Opening in Baltimore, MD Director of Echocardiography Program Opening in Baltimore, MD Posted 30+ days ago $550k - $650k/yr Ranges shown should be used as an estimate and are affected by many factors including the critical need... 
    Suggested
    Hourly pay
    Permanent employment
    Contract work
    H1b
    Monday to Friday

    CompHealth

    Baltimore, MD
    1 day ago
  •  ...Description Job Description Job Title: Program Operations Coordinator Department:...  ...following. Other duties may be assigned. Manages the proactive weekly staff schedule for...  ...hired employees are compliant with training requirements prior to starting work.... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Work at office
    Monday to Friday
    Shift work

    Creative Options

    Rosedale, MD
    6 days ago
  • $155k - $180k

     ...including the Hubble and James Webb Space Telescopes. STScI leads observation planning, data analysis, public engagement,...  ...bring space science to the world. STScI is seeking a Program Support Services Team Manager to lead a team focused on customer engagement, mission... 
    Permanent employment
    Full time
    Local area
    Relocation
    Flexible hours

    Space Telescope Science Institute

    Baltimore, MD
    14 hours ago
  • Program Supervisor is responsible for identifying, prospecting and securing business opportunities...  ...prospects 2) working with field management to plan and 3) achieving profit results...  ...Surge Management in their branches and train them how to use the system Working with... 
    Full time
    Immediate start

    Surge Staffing

    Baltimore, MD
    4 days ago
  • $184.3k - $276.5k

     ...Mission Systems sector is looking for a Manager, Programs Level 3 to support the NT&S Program...  ...NT&S Division. Responsibilities include leading independent reviews, monitoring and analyzing...  ...assist in developing and implementing training for program managers across the... 
    Full time
    Contract work
    Internship
    Worldwide
    Relocation package
    Shift work

    Northrop Grumman

    Baltimore, MD
    21 hours ago
  •  ...Operations Manager The Operations Manager is a member of the Store...  ...demonstrating initiative and leading by example. The Operations...  ...Employee staffing, training, and development Financial...  ...Retail Management Development Program. Operations Managers are not... 
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    Phenom People

    Baltimore, MD
    4 days ago
  • $104.5k - $181.6k

     ...scientific discovery, supporting multiple programs across the universe. With us, you’ll...  ...currently seeking a Strategic Planning Manager - Level 1, to join the Space sector Strategic...  ...member of a team responsible for leading strategy and associated efforts including... 
    Full time
    Internship
    Work at office
    Worldwide
    Relocation
    Shift work

    Northrop Grumman

    Linthicum, MD
    3 days ago
  • $70.34k - $112.81k

     ...interested in learning more, explore our opportunities and benefits programs. The city offers medical, prescription drug, dental, vision...  ...benefits Essential Functions Serves as primary lead on the management of all investigations surrounding equal opportunity or... 
    Work at office
    Local area
    Trial period

    City of Baltimore

    Baltimore, MD
    4 days ago
  • $15.25 per hour

     ...unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies -Manage inventory and re-shelving of canceled orders -Clean and organize sales floor and overall facility -Manage waste and spoilage... 
    Full time
    Flexible hours
    Shift work
    Night shift
    Day shift
    Afternoon shift

    Gopuff

    Baltimore, MD
    16 days ago
  • $17 - $26 per hour

     ...store, and serving as a point of contact when management is not present. This role is ideal for someone who enjoys leading on the floor, solving problems in the moment,...  ...productivity and positive morale. Assist with training new partners and reinforcing best practices on... 
    Hourly pay
    Minimum wage
    Local area
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Petco Health and Wellness

    Parkville, MD
    1 day ago
  •  ...and help support innovative, hands-on healthcare training experiences. This role is ideal for someone who...  ...educators, physicians, and the Training & Simulation Manager to support high-quality medical simulation training programs. Responsibilities and Tasks Organize and... 

    University of Maryland Medical Center

    Baltimore, MD
    3 days ago
  • $16 - $18 per hour

     ...Because mindful movement in the studio leads to better living. It changes who yogis are...  ...closely with the Operations & Visual Management team in initiating, completing work, and...  ...Company's Monthly Store Incentive bonus program, which may result in bringing the total... 
    Full time
    Part time
    Work experience placement
    Local area
    Shift work
    Weekend work

    Alo Yoga

    Baltimore, MD
    3 days ago
  •  ...Branch Operations Lead At Chase, we are passionate about creating...  ...closely with the Branch Manager, branch employees, and our team...  ...degree or military equivalent. Training and Travel Requirement You'...  ...Operations Lead Training Program before being considered for placement... 
    Night shift
    Afternoon shift

    JPMorgan Chase

    Baltimore, MD
    1 day ago
  •  ...smoothly, compliantly, and on time. You will manage end-to-end customs brokerage operations...  ...partners to support coverage, cross-training, and peak-volume needs What Success Looks...  ...Associates Regional CHB Leadership Program and Implementation Managers CHB Compliance... 
    Work experience placement

    Maersk

    Baltimore, MD
    2 days ago
  •  ...Operations Coordinator The Operations Coordinator supports the Warehouse Management Team by coordinating daily warehouse and transportation operations to ensure accuracy, efficiency, and timely execution of customer and business requirements. This position serves as... 
    Work at office

    Abacus Corporation

    Baltimore, MD
    1 day ago
  •  ...day-to-day S&S-related needs. Coordinate immediate incident management including filing police reports. Report S&S incidents...  ...matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support... 
    Work experience placement
    Casual work
    Work at office
    Local area
    Immediate start
    Afternoon shift

    International Rescue Committee

    Baltimore, MD
    21 hours ago
  •  ...OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations...  ...Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post−9/11 GI Bill,... 
    Full time
    Part time
    Worldwide
    Overseas
    Night shift

    U.S. Navy

    Baltimore, MD
    4 days ago
  • $70k - $80k

     ...Operations team in Baltimore. In this role, you will lead a team of customs brokerage professionals responsible for managing import shipments end-to-end, ensuring...  ...professional skills in a global environment. Through the training and support we provide and learning on the job,... 
    Full time
    Work at office

    Maersk

    Baltimore, MD
    21 hours ago
  • $51k - $83k

     ...accordance with state escheatment guidelines. Escheatment Operations manages three key escheatment campaigns across Spring, Summer and Fall....  ...U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our... 
    Temporary work
    Summer work
    Local area

    Morgan Stanley

    Baltimore, MD
    4 days ago
  • $18.87 - $31.15 per hour

     ...coordination of division activities and data management. This role helps maintain efficient and...  ...system-level qualified bilingual staff program. The Operations Specialist I manages...  ...Required Licensure, Certification, On-going Training: No licensure or certification required.... 
    Work experience placement
    Local area

    Johns Hopkins Medicine

    Baltimore, MD
    1 day ago
  •  ...Job Description Job Description Above It All is seeking a Program Manager to join our team! You will be responsible for organizing program services and support with facilitating the development of a minor's independent living and social skills. The Program Manager... 
    Work experience placement

    Above it All LLC

    Baltimore, MD
    6 days ago
  •  ...looking for a sharp, executive-level Senior Program Manager to take full ownership of this program....  ...force behind our daily operations, leading our team, managing high-level...  ...facility badging, and mandatory annual training (like HIPAA). Minimum Qualifications... 
    Full time
    Contract work
    Monday to Friday

    Verve LLC

    Baltimore, MD
    1 day ago
  •  ...prioritizing employee growth by providing continuous education, training, and career advancement opportunities. We cultivate a...  ...T12 Technologies is seeking an experienced Program Operations Manager / Team Lead to oversee End-Use Monitoring (EUM) operations in Ukraine... 
    Contract work
    For contractors
    Remote work

    T12 TECHNOLOGIES LLC

    Baltimore, MD
    a month ago
  •  ...prioritizing employee growth by providing continuous education, training, and career advancement opportunities. We cultivate a...  ...seeks a highly skilled and experienced Full-Time Program Manager III to lead and oversee government contracts and ensure optimal performance... 
    Full time
    Contract work
    Work from home
    Flexible hours

    T12 TECHNOLOGIES LLC

    Baltimore, MD
    11 days ago
  •  ...Your benefits virtually (mybenefitsjhhs.com) Summary: The Program Manager reports to the Executive Director of Operations of The Johns...  ...is preferred. Required Licensure, Certification, On-going Training: Professional (PMP) or equivalent project/program... 
    Part time
    Work experience placement
    Shift work
    3 days per week

    Johns Hopkins Medicine

    Baltimore, MD
    3 days ago
  • $110.45k - $181.72k

     ...control of resources to complete all deliverables and services. Manage and monitor the cost, schedule, technical performance, staffing...  ..., collaborate and effectively communicate with the Gov’t Program office regarding potential problems, issues, and or risk that may... 
    Contract work
    Work at office

    BlackSea Technologies

    Curtis Bay, MD
    1 day ago
  • $132k - $220k

     ...thinking organization, apply now. We are currently seeking a Program Manager - Networking to join our team in Baltimore, Maryland (US-MD),...  ...Overview NTT DATA seeks a seasoned  Program Manager to lead large-scale networking and fiber infrastructure programs within... 
    Contract work
    Temporary work
    For contractors
    Work at office
    Local area
    Remote work
    Flexible hours
    Night shift

    NTT DATA, Inc.

    Baltimore, MD
    8 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Program Manager/Training Lead. Be the first to apply!