Regional IT Support Specialist

Regional IT Support SpecialistSouthern Connecticut Territory (New Haven – Stamford)$55,000 – $65,000 + Overtime + Mileage ReimbursementLooking for More Than a Help Desk Job?A growing, multi-site environmental and industrial services organization is seeking a hands-on IT professional to support operations throughout Southern Connecticut.This is an ideal opportunity for someone with 1-3 years of IT support experience who wants more than password resets and ticket queues. You’ll become the primary technology resource for a defined territory, supporting employees across multiple locations while gaining exposure to infrastructure, networking, Microsoft 365, cloud technologies, hardware deployments, and technology modernization initiatives.If you’re the type of person who enjoys solving problems, learning new systems, and spending time in the field instead of sitting behind a desk all day, we’d love to hear from you.Why Consider This Opportunity?Become the go-to IT resource for an important and growing territoryEnjoy a highly visible role with real ownership and autonomyGain exposure to infrastructure, networking, cloud technologies, security initiatives, and large-scale IT projectsWork with a collaborative team while maintaining significant independence in your day-to-day responsibilitiesSupport a diverse mix of office, operational, and industrial environmentsConsistent overtime opportunities that can increase annual earningsStrong benefits package including healthcare, retirement benefits, paid time off, and mileage reimbursementClear career growth opportunities into Systems Administration, Infrastructure, and Engineering rolesWhat You’ll Be DoingProvide hands-on IT support across multiple locations throughout Southern ConnecticutTravel between sites resolving hardware, software, connectivity, and end-user issuesServe as the primary IT presence within your assigned territorySupport Windows environments, Microsoft 365, user administration, and endpoint technologiesConfigure and deploy laptops, desktops, mobile devices, and peripheralsTroubleshoot network connectivity and support cloud-managed technologiesAssist with system upgrades, refresh projects, and technology rolloutsBuild strong relationships with users and become a trusted technology resourceCollaborate closely with a centralized IT team while managing field priorities independentlyWhat Makes Someone Successful Here?You enjoy variety and don’t want to be tied to one desk or officeYou take ownership of issues and see them through to resolutionYou’re comfortable working independently and managing your own scheduleYou enjoy helping people and building relationships with end usersYou’re naturally curious and enjoy learning new technologiesYou want a long-term career path with opportunities to growQualifications1-3+ years of IT Support, Desktop Support, Field Services, or Technical Support experienceStrong experience supporting Windows environmentsFamiliarity with Microsoft 365 technologiesExcellent troubleshooting and problem-solving skillsStrong customer service and communication abilitiesValid driver’s license and willingness to travel throughout Southern ConnecticutAbility to work independently and prioritize competing demandsPreferred ExperienceActive Directory or Microsoft Entra IDIntune or endpoint management platformsBasic networking troubleshootingDevice deployment and imagingCloud technology exposureExperience supporting multiple sites or field locations