Assistant Parts Manager

Experienced Parts Person Wanted

L0751 Subaru of Troy

Subaru of Troy

We are looking for an experienced parts person to bring our dealership to the next level.

What You'll Do

• Parts Staff Recruiting, Training and Development
• Ensure employees are properly trained to meet department, store and customer needs.
• Develop staff by setting and communicating performance/production expectations, monitoring performance, identifying development needs, coaching, and mentoring.
• Customer Engagement
• Resolve customer requests, questions, and concerns in a professional, friendly, and prompt manner.
• Warranty Parts Management
• Ensure full compliance with all procedures, policies, and rules regarding the maintenance of warranty parts as set by the manufacturer.
• Returns Processing
• Ensure core, warranty, manufacturer, and aftermarket parts returns are processed accurately, timely, and in full compliance with all policies and procedures.
• Inventory Management
• Assure stocking levels are sufficient to meet customer demands.
• Inventory investment to produce 6-8 turns per year to ensure maximum return on investment and customer satisfaction.
• Utilize inventory reports to manage inventory levels daily. Identify areas not aligned with department goals and take action to resolve.
• Ensure orders are processed, check for backordered items and customers are notified of order status.
• Responsible for placing daily orders, stock orders, receipting, posting inventory and special orders.
• Administrative Functions
• Read, understand, and take action on MIS reports to generate maximum revenue and control expenses.
• Hold daily and monthly staff meetings as required covering key information.
• Serve as liaison between the store and Lithia Home Office Fixed Operations. Receive, communicate, and hold staff accountable to policy and procedure requirements and updates.
• Complete parts department reporting and month-end procedures on time.
• Perform other administrative duties as required.
• Parts Department Facilities
• Accountable for the physical appearance and maintenance of the parts inventory, retail display, wholesale, storage space, and other assets utilized by the parts department.
• Inspect and maintain the cleanliness, organization, and appearance of all parts areas in accordance with state and federal OSHA laws to ensure a professional, safe environment for customers and employees.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Mathematics – calculations of inventory, payments, and invoices.
• Accounting - knowledge of basic accounting principles
• Knowledge of automotive parts
• Acceptable driving record and a valid driver's license in your state of residence

Benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Estimated Annual Compensation: $60,000.00 to $125,000.00

Actual pay depends on experience, skills, production, etc.

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.