Branch Manager

Branch Manager – Irving, TXAbout the role Mosquito and Pest Authority is seeking a results-driven Branch Manager to oversee operations and performance across our Dallas–Fort Worth and Tyler, Texas markets. Reporting to the Board of Directors, you'll lead regional growth, service delivery, safety, compliance, and team development while keeping both branches aligned with company goals. The ideal candidate is a strong operational leader who can grow revenue, build a high-performing team, deliver excellent customer service, and manage performance against financial and operational targets.Key responsibilities:Drive business growth and meet or exceed sales targets across both locations.Develop strategies to expand market presence and increase revenue.Collaborate with the Board of Directors and Franchisor Support Staff on customer acquisition and retention.Service delivery and customer retention:Maintain high service standards and ensure teams follow operational protocols and best practices.Partner with the Customer Service team to support effective routing, prompt response times, and exceptional customer service.Develop and refine retention strategies.Address customer concerns promptly to support customer satisfaction.Compliance and safety:Ensure operations comply with applicable federal, state, and local regulations, including pest control licensing requirements and safety protocols.Promote a strong safety culture through training, regular meetings, and safety program audits.Team and operations management:Help recruit, train, and mentor key staff.Conduct regular performance reviews and implement improvement plans when needed.Oversee day-to-day market operations and keep both branches aligned with company goals.Lead initiatives to improve operational efficiency and customer satisfaction.Performance and financial management:Track key performance indicators (KPIs) and prepare regular reports.Manage regional budgets, revenue targets, and cost controls.Identify opportunities for improvement and develop corrective action plans.Required qualification:Current Commercial Applicator License issued by the Texas Department of Agriculture.How success is measured Performance will be evaluated based on:Topline growth and achievement of growth targetsLabor KPIsProfit-and-loss (P&L) adherenceCustomer retentionProfitabilityCompensation: $65,000.00 per yearWho You Are1. Enjoy working outdoors2. Self-starter and highly motivated3. Can work independently4. Enjoy engaging with clientsWho We Are1. Nationally recognized brands2. Competitive pay3. Safe working environment4. Team atmosphereOur mission is simple: Help protect families from mosquitoes, ticks and other pests and the diseases they carry.The best part? There's no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area.