Sales Manager - Plumbing Dept

Job Description

Job Description

Overview

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services , employing over 7,000 professionals nationwide . With more than 45 years of experience , ARS delivers trusted home services and industry-leading solutions to homeowners and businesses across the country.

We are seeking a Residential Plumbing Sales Manager to lead our plumbing advisors and water heater sales team, to include our sewer replacement, water main replacement, and excavation sales division. This role focuses on managing the sales process for large residential plumbing projects, coaching sales staff, and coordinating with field crews to ensure successful project execution. This position works closely with the Plumbing Service Manager and General Manager to grow the drain, sewer, and excavation replacement division while maintaining a strong customer experience.

Salary: $70,000 plus bonus potential

• Take Home Company Vehicle & Gas card

• Insurance available after 31 days of employment

• Low-cost medical insurance options starting at ~$5/week

• Dental and vision insurance options

• Take-home company truck / fuel / maintenance covered

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off and holiday pay

• Company-paid life insurance

• Career advancement opportunities within a national service organization

Responsibilities

As the Residential Plumbing Sales Manager , you will oversee the sales and coordination of sewer replacement, water main replacement, and excavation plumbing projects .

• Lead and manage the residential plumbing sales process for sewer line replacements, water main replacements, and underground plumbing project.
• Drive residential plumbing sales across a broad range of services, including water heater repair and replacement, tank and tankless water heater solutions, plumbing system upgrades, sewer line replacement, and water main replacement .
• Lead, manage, and develop a team of Plumbing Advisors , establishing clear expectations for sales performance, customer service, and professional development.

• Meet with homeowners to assess plumbing failures and provide replacement solutions

• Ensure Plumbing Advisors prepare accurate, professional proposals and clearly communicate available plumbing and water heater options to homeowners.

   

• Coordinate project scheduling with drain technicians, excavation crews, and plumbing teams

• Track sales performance, close rates, and revenue goals for the sewer and excavation division

• Ensure all projects meet local plumbing codes, permitting requirements, and safety standards

• Work closely with operations teams to ensure projects are completed efficiently and profitably

• Maintain strong communication with homeowners throughout the project lifecycle

• Develop and improve sales processes for the sewer and excavation division

• Provide coaching and guidance to team members involved in sewer and water main replacement sales

• Conduct sales meetings and trainings.

Qualifications

• 2+ years of residential plumbing sales or sewer replacement experience

• Some experience with water heaters , sewer line replacement, water main replacement, excavation, or underground plumbing projects

• Strong knowledge of residential plumbing systems and underground infrastructure

• Familiarity with local plumbing codes, permitting processes, and excavation safety standards

• Valid driver’s license with a clean driving record

• Strong leadership, communication, organizational, and sales skills

• Ability to manage project scope, pricing, and customer expectations

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. * Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: -policy.