Onboarding Associate

Position Overview Position Title: Onboarding Associate. Duration: 6 months. Location: Cleveland, OH 44135. Pay range: $25 - $27 hourly on W2. The Onboarding Associate serves as the primary liaison between candidates/new hires and key stakeholders to ensure a smooth transition and integration into the organization. This role supports onboarding activities for a designated business line and partners closely with recruiters, hiring managers, technology teams, and other stakeholders. Responsibilities Coordinate onboarding activities for new hires, including equipment requests, system access, onboarding materials, and stakeholder updates. Monitor completion of onboarding milestones, tasks, and workflows for candidates, new hires, and hiring managers. Identify and upscale process issues to ensure timely onboarding and adherence to service expectations. Conduct onboarding support sessions and provide guidance to stakeholders regarding onboarding tools and processes. Serve as a point of contact for new hires, connecting them with appropriate resources and subject matter experts. Track onboarding progress and conduct new hire check-ins as needed. Ensure compliance with organizational policies, procedures, and onboarding requirements. Required Skills Intermediate-level MS Excel skills. Experience with SharePoint. Proficiency with MS Outlook. Strong written and verbal communication skills. Strong attention to detail and accuracy. Ability to manage multiple priorities and deadlines. Customer-focused mindset with strong relationship-building skills. Ability to work independently and proactively. Preferred Skills Experience with Workday. Experience with ServiceNow. Prior HR, administrative, or onboarding experience. Core Competencies Customer Focus Communication Skills Planning & Organization Data Gathering & Reporting Process Improvement Relationship Management Flexibility & Adaptability Risk Management Business Acumen Managing Multiple Priorities Education High school diploma required. Equivalent professional experience may be considered in place of formal education. EEO Statement Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #J-18808-Ljbffr