P&C Insurance Assistant CSR

P&C Insurance Assistant CSR Job Summary Seeking a dedicated and detail-oriented P&C Insurance Assistant Customer Service Representative (CSR) to join a growing team. This role is pivotal in supporting a personal and commercial lines insurance operations, ensuring smooth day-to-day processes and exceptional customer service. If you are organized, proactive, and eager to contribute to a dynamic environment, we encourage you to apply. Compensation Package Salary Range : $45,000 - $55,000 (commensurate with experience) Benefits : Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities Serve as a backup for telephone and counter reception duties. Prepare and manage the daily cancellation list. Address personal and commercial lines billing inquiries. Handle mortgagee/lienholder verifications and updates. Process personal umbrella and flood insurance renewals. Draft and send follow-up emails to customers regarding claims. Prepare renewal letters and policies for mailing.Perform various computer-related tasks to support operations. Qualifications/Requirements Licensure : P&C license preferred but not required. Experience : Open to candidates ranging from entry-level to experienced professionals. Technical Skills : Familiarity with AMS360 software is a plus. Account Knowledge : Experience with standard personal lines (e.g., home, auto, umbrella) and generalist commercial lines (e.g., real estate, contractors, construction) is advantageous. Key Attributes : Strong attention to detail, excellent organizational skills, and a customer-focused mindset.

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