Retail Associate - Cypress Flagship

Retail Associate

RTIC Outdoors is an outdoor lifestyle brand made for any adventure. We believe that there's always time for great friends and great outdoor momentswith great gear you can count on. That's why we engineer high-quality products, like coolers, drinkware, and outdoor gear, that are overbuilt, not overpriced. We push the boundaries of Direct-to-Consumer innovation and work with retailers to offer durable, premium products at the right price. As a leader in quality and value, RTIC Outdoors has become a top choice for outdoor enthusiasts and everyday adventurers alike.

If you have a passion for the outdoors and enjoy a fast-paced environment, this is the place for you! Our business is in the process of taking the "next step" and building a team to drive the growth of the business, and the Retail Associate is a critical role for us to achieve excellence and success.

What You'll Be Doing Everyday

1. Greeting and providing excellent service to customers for a positive shopping experience.
2. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
3. Direct customers by escorting them to racks and counters.
4. Provide outstanding customer service.
5. Manage financial transactions at the point of sale.
6. Alert management of potential security issues.
7. Assist with inventory, including receiving and stocking merchandise.
8. Assist with creating engaging product displays and floorsets.
9. Keep management informed of customer feedback and process improvement suggestions.
10. Additional duties as needed.

What You'll Need

• Must be a minimum of 16 years old
• Customer service experience, retail preferred but not required
• Excellent customer service skills, interpersonal skills, communication skills both written and verbal, fluent in English
• Punctuality, time management and good attendance
• Ability to work independently and as a team player
• Ability to communicate clearly and follow instruction or direction from Team Leads and Management
• Ability to perform repetitive or continuous physical demands: standing, for long periods of time up 8 - 10 hours, walking, sitting, use of hands and fingers, grasping, reaching/overhead, climbing, bending, kneeling, squatting, stretching, pulling, pushing, using ladders, and frequently lifting and/or moving up to 50 pounds or more
• Flexibility and dependability is required and must be willing to work overtime, second shift, weekends, and holidays to support store needs

What We Offer

• Employee discounts
• RTIC swag

RTIC Outdoors, LLC embraces diversity in our workforce and are committed to providing an environment of mutual respect. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. It's not just about compliance, it's about who you are and who you want to be.

Location: RTIC Outdoors Retail Store - 20510 Hempstead Rd. Houston, TX 77065