Student IT Support Specialist

Student IT Support Specialist

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.

Position Information

Business Title - Student IT Support Specialist

Special Instructions to Applicants

Posting Number - 20161678STD

Department Summary - Duties may include the following:

• Supporting video conferencing classrooms by turning on equipment and reporting problems.
• Assisting with inventory, testing, and cleaning of computer equipment.
• Answering the help desk phone, entering work orders, and resolving issues when possible.
• Support campus events through setup, operating technology, and tear down.
• Checking out and delivering equipment.
• Supporting campus projects as needed.

Minimum qualifications:

• Be a student at Ohio University or another institution
• Minimum cumulative GPA of 2.0 which is a grade of "C" or higher
• Basic computer literacy
• Good interpersonal communication skills
• Ability to work productively without close supervision
• Ability to follow confidentiality policies

Job Profile - Duties/essential functions may include, but not be limited to, the following:

Provides technical assistance to students, staff, and faculty by troubleshooting software or hardware issues, maintaining IT systems, and offering solutions to ensure smooth technological operations across the University. Provides an entry point into the field of Information Technology for Ohio University students.

Level Summary - Performs basic tasks and assists with administrative or operational duties under supervision. Roles are entry-level and aimed at providing exposure to workplace environments.

Supervisory Responsibilities: - Limited supervisory responsibilities. May supervise other student workers.

Fiscal Responsibilities: - No budgetary responsibility.

Problem Solving: - Addresses routine, well-defined problems under supervision.

Independence of Action: - Works under close supervision.

Communication and Collaboration: - Communicates primarily with supervisor and peers. Collaborates with team members to accomplish tasks.

Minimum Qualifications - Enrolled for classes at Ohio University, Hocking College, another post-secondary education institution, or a secondary school during the current semester, immediate previous semester, or immediate upcoming semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements.

Preferred Qualifications

Working Condition/Physical Demands: - Varies based on the needs of the campus

Department - CHILI Computer Technology

Pay Rate - $11.00 per hour

FLSA Status - Non-Exempt

Posting Open Date - 10/22/2025

Posting End Date - 06/30/2026

Job Category - Student Hourly

Planning Unit - Regional Higher Education

Work Schedule - Work hours are flexible but must be willing to work morning and evening hours as needed.

Campus - Chillicothe, Lancaster, Southern

Applicants may contact this person if they have questions about this position. - Bill Modzelski, View email address on click.appcast.io, View phone number on click.appcast.io

Non-Discrimination Statement - Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

Employment Type - Part-Time

Job Level - STUDENT

Job Family - Student Hourly Employee

Job Sub Family - Student IT Support Specialist

Clery Act Annual Safety and Fire Report

Clery Act Statistics - To view the Clery Act Annual Safety and Fire Report Click Here!

Applicant Documents

Required Documents Optional Documents

1. Resume/Curriculum Vitae
2. Cover Letter
3. References
4. Unofficial transcripts
5. STUDENT Class Schedule

Posting Specific Questions

Required fields are indicated with an asterisk (*).