Tasting Room Associate - Beringer

About the role We are currently recruiting for a Full Time Tasting Room Associate at Beringer with a background in customer service, a good eye for detail, and a passion for fostering a wonderful experience for every guest that visits the property. As a Tasting Room Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanor is a must. Responsibilities Set-up and host wine tastings and tours for guests Sell wine, merchandise and wine clubs to meet or exceed monthly sales targets Collaborate with co-workers to provide a superior guest experience Provide service and hospitality that exceeds our competitors and our guest's expectations Stay current on Beringer Vineyards wines and customer offerings Be engaged and active in local wine industry community – know our market Be informed on local hospitality offerings and make recommendations to guests Participate in TWE training programs Strive for WISE triple score sales and service results Open, close and operate cash registers Assist in events, private dinners and various site activities Assist Wine Inventory and Merchandise Dept. with restocking, inventory and floor upkeep Follow site policies and procedures including, but not limited to: opening and closing, inventory of merchandise and wine, etc. Act as a backup for other Hospitality Sales Associates who are conducting tastings and tours About you Must be 21 years of age Exemplary customer service skills Passionate about wine Sales and conversion via hospitality and knowledge Strong presentation skills with the ability to relay knowledge of wines and wine production Dynamic communication skills & positive attitude Must have a clean professional appearance and excel in intercommunications and interactions Ability to start a project and carry through to successful implementation Knowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurants Must work weekends (Friday, Saturday and Sunday), some holidays and evenings Must be able to lift 50 lbs. (a case of wine) Benefits Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more! Enjoy the world's most desirable wines through our generous employee product allowance Extra day off each year with your "TWEforME Day" Access to global career opportunities and structured programs designed to support your health, wellbeing and career development Flexibility, rewards and discounts and health and wellbeing initiatives Equal Employment Opportunity Statement At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products. All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. Pay Transparency Disclosure The base pay range offered for this position is $22 to $24 per hour and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of our St. Helena, CA location. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future. #J-18808-Ljbffr Tasting Room Expo