Student Records Specialist - Student Services & Records

Student Records Specialist - Student Services & Records

The Student Records Specialist is responsible for identification of new issues and/or customers presented to the office of student records and registrar. Determines the scope, urgency, and significance of issues and routes them for the most appropriate resolution. This position requires a broad knowledge of UMMC admissions policies. Acts as liaison for receipt of fees from customers and subsequent placement with the accounting office. Requires independent judgment and knowledge on the part of the specialist in the managing of various documents, including the identification, verification, and electronic cataloguing.

Education and Experience Required:

Degree (Bachelor's or Associate's)

Certifications, Licenses, or Registration required:

N/A

Knowledge, Skills, and Abilities:

Superior oral and written communication skills. Exceptional time management, multi-tasking and interpersonal skills. Ability to function professionally under stress and meet deadlines. Knowledge and understanding of typical computer systems, tools and programs as well as data research, storage and retrieval. Ability to work effectively in a team environment.

Responsibilities:

• Makes independent decisions on requests and other issues regarding student records and the client admission process (following generally established standards).
• Verifies education and training of current and former students and provides requested documentation.
• Catalogues all transcripts received electronically and oversees distribution of same to admissions counselor.
• Provides support as needed to director of the area.
• Collects fees from clients for services rendered and deposits those funds with the accounting office.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands:

Requires frequent activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, frequent lifting and carrying up to 25 pounds, frequent climbing, frequent crouching/stooping, occasional kneeling, frequent pushing/pulling, frequent reaching, frequent sitting, frequent standing, frequent twisting, and frequent walking.(occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more).

Time Type: Full time

FLSA Designation/Job Exempt: No

Pay Class: Hourly

FTE %: 100

Work Shift: Day

Benefits Eligibility: Grant Funded: No

Job Posting Date: 05/12/2026

Job Closing Date (open until filled if no date specified):