Field Sales Manager

Job Description Summary This position is responsible for managing the field-based sales team. The primary responsibility is to increase See’s Volume Savings business through the sale of corporate gifts, fundraising, Yumraising, and overall volume sales. The role focuses on supporting the field sales team to increase new business and retain current customers while achieving sales and profitability goals. Compensation The pay range for this position is expected to be $95k - $105k annually, though base pay offered may vary depending on market location, job-related knowledge, skills, and experience. The total compensation package may also include a vehicle stipend, gas card, potential bonus incentives, and employee discounts. Benefits include 401(k) eligibility and paid time off such as vacation, sick time, and parental leave. Job Responsibilities Promote a customer-first culture and commitment to delivering outstanding results for all customers while focusing on See’s principles. Achieve sales goals set by management for assigned territories. Provide exceptional customer service and act as the main contact, partnering with the Sales Support Manager to deescalate customer issues with urgency. Collaborate with Inside Sales, Customer Service, and Shops to develop strong cross-functional relationships and meet department and company goals. Maintain consistent communication with Field Sales Representatives. Hold weekly sales meetings and in-depth pipeline audits to drive business, motivate reps, and identify and remove barriers. Hold team accountable to department KPIs and create incentive contests. Source new and evaluate current tradeshows. Oversee all related activities including staffing, scheduling, payment, shipment of materials, samples, permits, and other requirements. Maintain a thorough working knowledge of See’s products and Volume Savings programs (Fundraising, Business Gifts, Group Savings), plus Retail and Ecommerce. Ensure customer account information and sales data are kept current and accurate through the use of Salesforce, following all set processes and procedures. Develop and train the field team on new sales techniques, products, and VS programs. Provide ongoing coaching and feedback through territory visits and ride-alongs. Manage the team’s sales pipeline to ensure data quality while holding team accountable for moving customers through the sales process. Partner with field sales representatives to achieve deeper market penetration by acquiring new accounts. Provide support to Sr. Sales Manager, report on field activities, KPIs, and complete special projects as assigned. Establish principles for change and maintain momentum through employee communication, engagement, and development. Learn from, measure, and sustain change results. Perform special projects assigned by management. Identify opportunities to enhance technology and innovation that will improve departmental effectiveness. All staff must be committed to the company’s core principles and workplace values, including diversity and inclusion. Minimum Qualifications Degree in Business Administration; equivalent related work experience may be considered. Minimum five years of experience managing a sales team covering multiple territories. Demonstrated success in achieving sales objectives and growth projections in a field sales environment. Articulate, results-oriented, and competitive spirit. Prior experience covering a sales territory with a radius of up to 50 miles. Excellent written and verbal communication skills. Valid driver’s license and acceptable driving record required. Physical ability to carry out essential functions of the job, including driving, standing, walking, and lifting up to 25 pounds. Competent in using technology to improve work efficiency; proficient with Microsoft Office Suite and video conferencing platforms. Proven ability to learn new technologies quickly and manage change efficiently and proactively. See’s is an EOE See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00). #J-18808-Ljbffr Dormont Manufacturing Co