Bicycle Shop Retail Sales Associate

Join our dynamic team as a Retail Sales Associate and help cyclists of all levels find their perfect ride! You'll use your passion for cycling and enthusiasm for helping others to deliver an unparalleled customer experience. A key focus will be driving sales while building strong relationships with customers and colleagues alike. Key responsibilities include: interacting with customers to provide expert advice on bike purchases, accessorizing, and other store offerings; collaborating with colleagues to keep the store clean, organized, and visually appealing; and consistently going above and beyond to meet individual customer needs through friendly, personalized service. Ideal candidates possess a positive and adaptable nature, a talent for problem-solving, and a customer-centric work style. Preference will be given to those with retail sales or riding experience, but all applicants are encouraged to apply!

What You'll Do

Duties include but are not limited to:

• Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
• Provide positive and excited one of a kind customer service.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Merchandise product according to sales plan.
• Demonstrate use or operation of merchandise.
• Maintain level of cleanliness throughout the day.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Other duties as needed/ assigned.

Requirements

Requirements include but are not limited to:

• Minimum 1 year experience preferred working as a retail sales associate.
• Previous bike shop sales experience preferred.
• Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
• Strong attention to detail
• Ability to maintain open and positive relations with employees and customers
• Interest in developing own skills and knowledge
• Availability to work a flexible schedule based on business needs, including evenings and weekends
• Ability to periodically lift 40 pounds

Nice To Have

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:Handheld computer device software

• Barcode scanners
• Cash registers
• Desktop computers
• Microsoft Windows
• Microsoft Word
• Point of sale POS software
• Health Insurance
• Retirement Plan
• A competitive benefits package including store discount and flexible scheduling is available to all associates.

Minimum Education : High School or Equivalent