Maintenance Tech Specialist
FedEx Ground
Essential Functions
Under minimal supervision, provides preventative and predictive maintenance, troubleshooting and repair of material handling systems through demonstrated proficiency in mechanical power transmission and electrical with working knowledge of PLC/controls and welding/fabrication.
Adheres to all applicable safety standards and promotes a safe work environment by attending safety meetings and required trainings and addressing all safety concerns.
Will interpret electrical or mechanical schematics, manufacturer's manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation.
Responds to sort calls to diagnose problems and make repairs.
Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data.
Complex skills required in diagnosing and troubleshooting mechanical, electrical and/or PLC/controls failures.
May rely on higher level Technicians in complex control systems issues.
May begin to read PLC and have the ability to burn EEPROMs.
May begin to assist lower level technicians.
May begin to develop scopes of work and project plans for small scale projects to be executed at a local level.
May be required to work a flexible schedule including all days and shifts as the business need dictates.
Performs other duties as assigned.
Examples of What You Can Expect to Learn in the Tech III Level (Does Not Include All Areas/Responsibilities)
Mechanical
- Understand power transmission concepts, such as gear ratios, service factor, horsepower and frame size to repair/replace a failed gearbox and/or motor when the correct replacement parts are not available.
- Understand mechanical design concepts to be able to replace failed pulleys and bearings with replacements that don't match design without impacting performance of a conveyor (speed, torque, etc.)
- Can read, interpret and create or modify mechanical drawings
Electrical
- Use a digital multimeter to resistance test de-energized circuits.
- Troubleshoot and diagnose both the power and the control branch of motor controls circuits.
- Read, interpret and create or modify electrical drawings/schematics
PLC/Controls
- Go online with PLC processors to aid in troubleshooting
- Burn EEPROMs
- Understand PLC networks, such as ControlNet, DeviceNet, etc.
Welding or Fabrication
- MIG, stick and TIG weld in all positions.
- Understand difference between structural and non-structural welds and when to apply them
- Repair broken components where factors such as position or load may impact the repair, such as motor mounting plates or conveyor legs.
- Use vertical mill/drill and other machining tools
Minimum Education
- High School Diploma or GED required
- Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred.
Minimum Experience
- Four (4) years experience in Industrial Maintenance with proficiency in knowledge and demonstrated skills in mechanical power transmission, electrical and working knowledge of PLC/Controls and welding/fabrication skills through job experience, related military experience and/or related education required.
- Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience
Knowledge, Skills and Abilities
- Ability to follow procedures as directed by work orders or high-level technicians/management
- Ability to interpret electrical or mechanical schematics, manufacturer's manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation
- Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
- Ability to solve mechanical or electrical problems, which may include understanding of engineering formulas
- Ability to diagnose mechanical power transmission, electrical or PLC/controls issues by troubleshooting at multiple component and system level
- Effective verbal and written communication within own department to peers, managers, and outside vendors to convey technical data and needs
- Need to collaborate successfully with department, operations, vendors and support teams that failures or projects may require
- Software skills, including Microsoft Office suite and other web-based applications
- Possess time management and organizational skills
Job Conditions
- Will need to use hand tools and possibly power tools
- May be working in hot or cold temperatures
- May need to stand, walk, bend, stoop and squat
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