Marketing & Communications Director

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Marketing & Communications Director - JLLPosition OverviewWe are seeking a creative and strategic Marketing & Communications Director to support a key client account in the Seattle, Washington region. This on-site role will serve as the primary communications, marketing, and design resource for the account, working closely with JLL's facilities and projects operations teams to deliver exceptional visual and communication experiences. The ideal candidate will combine strategic thinking with hands-on design capabilities, creating complex branding materials including signage, wayfinding systems, graphics, and customer-facing collateral that enhance the client's physical spaces and support operational excellence. This position requires regular presence at client sites with approximately 20% travel to various properties throughout the Washington state region area.Key ResponsibilitiesDesign & Brand ExecutionDesign and produce signage programs including building identification, wayfinding, directional signage, floor directories, and graphicsCreate customer-facing materials including tenant welcome kits, building amenity guides, floor maps, lobby displays, and property marketing collateralDevelop branded materials that support facilities operations including safety signage, operational notices, event graphics, and internal communicationsDesign visual assets for projects operations including construction notifications, move announcements, renovation updates, and occupancy communicationsMaintain brand consistency across all client touchpoints while adhering to established brand guidelines and visual identity standardsProduce print-ready files with accurate specifications for fabrication and installationConduct site visits across the portfolio to assess signage needs, verify installations, and gather contentVisual Content CreationProduce high-quality graphic design work including infographics, presentations, digital displays, posters, flyers, and promotional materialsCreate templates and standardized formats that facilities and operations teams can utilize for recurring needsDesign digital assets for building communication channels including email headers, social graphics, and digital signage contentDevelop photography and visual content briefs to capture spaces, amenities, and eventsPhotograph properties and events as needed to maintain current visual asset libraryVendor & Production ManagementCoordinate with signage fabricators, print vendors, and installation contractors to execute design projectsProvide technical specifications and production guidance to ensure quality outputManage vendor relationships, obtain quotes, track orders, and ensure timely deliveryConduct quality checks on printed and fabricated materials before and after installationVisit sites to oversee installations and verify proper placement and executionOperational Communications SupportPartner with facilities management teams to communicate building updates, service schedules, amenity information, and tenant notificationsSupport projects operations by creating clear, branded communications for construction activities, move coordination, and space changesDevelop communication materials that keep building occupants informed and engagedDesign emergency preparedness materials and operational signage as neededMaintain on-site presence to quickly respond to urgent communication needsStrategic Communications & MarketingDevelop and implement communications and marketing strategies that support account operations and enhance client satisfactionCreate campaign calendars and communication plans aligned with facilities operations and client objectivesProduce written content including newsletters, email campaigns, announcements, and property updatesManage content calendars ensuring timely, relevant communications across multiple propertiesStakeholder CollaborationServe as the on-site communications and design resource for facilities managers, project managers, and operations teamsRespond to communication requests from account team members with quick turnarounds and creative solutionsBuild strong working relationships with client contacts and JLL service delivery teams through regular in-person interactionAttend operational meetings to understand upcoming needs and proactively develop communication plansTravel to various client properties throughout the region to support operations and maintain consistent brand presenceDigital Channel ManagementManage building-specific digital platforms including SharePoint websites, tenant portals, digital displays, or social media channelsDesign and schedule content for digital displays in lobbies and common areasMonitor engagement and optimize digital communications strategiesQualificationsRequired:Bachelor's degree in Graphic Design, Communications, Marketing, Visual Communications, or related field5+ years of experience in communications and marketing with substantial hands-on design responsibilityStrong graphic design portfolio demonstrating expertise in design capabilities and customer-facing branded materialsProficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) with ability to produce print-ready files and technical specificationsUnderstanding of print production processes, materials, fabrication methods, and signage systemsExcellent writing and editing skills with attention to detailProven project management experience and organizational skills; Ability to manage multiple requests and priorities in a fast-paced operations environmentStrong collaboration skills with ability to work effectively with facilities and operations teamsProficiency in Microsoft Office Suite (Word, PowerPoint, Excel)Experience with email platforms, content management systems, and digital toolsReliable transportation and willingness to travel regularly to client sites throughout the Seattle, Washington regionComfort working on-site in operational environments including active construction areas and multi-building campusesPreferred:Experience in real estate, corporate services, facilities management, or related industriesFamiliarity with building operations and facility management environmentsVideo editing skills and experience with motion graphicsPhotography skills or art direction experienceExperience supporting operational teams with communication needsFamiliarity with federal or government contracting environmentsThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:145,000.00 – 165,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Seattle, WAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Seattle, WAType: Full time