Assistant Manager

Company Description Claire’s is a specialty retailer focused on creating an inspiring playground for modern girlhood. As America’s leading ear piercer, Claire’s has pierced over 130 million ears and continues to be a trusted destination for self-expression and style. The company serves customers of all ages across more than 900 locations with trend-driven jewelry, accessories, and piercing services. Claire’s is dedicated to honoring the importance of milestone moments while providing a welcoming environment for personal growth and exploration. Team members join a brand that embraces, respects, and celebrates the diverse experiences of girlhood and beyond. Role Description The Assistant Manager role at Claire’s in Greenwood, IN is a full-time, on-site position supporting the Store Manager in daily store operations. This role includes leading and coaching team members, ensuring an engaging and inclusive customer experience, and overseeing merchandising and visual standards. The Assistant Manager helps manage scheduling, opening and closing procedures, and basic administrative tasks to keep the store running smoothly. Responsibilities also include supporting sales targets, monitoring inventory levels, and promoting safe and hygienic ear piercing practices in line with company standards. The role requires active participation on the sales floor, modeling excellent service, and maintaining a positive, collaborative work environment. Qualifications Retail operations and customer service skills, including experience in a fast-paced store environment and a commitment to delivering a welcoming, inclusive experience. Team leadership and coaching abilities, such as supervising staff, providing feedback, and supporting a culture of respect and accountability. Basic sales and merchandising skills, including maintaining visual standards, supporting promotional activities, and contributing to achieving sales goals. Organizational and administrative skills, including scheduling support, cash handling, adherence to company policies, and attention to detail in daily tasks. Strong communication and interpersonal skills, with the ability to interact effectively with customers of all ages and collaborate with team members and management. Willingness to learn and follow safe ear piercing procedures and hygiene standards; prior piercing or specialty retail experience is a plus. Ability to stand for extended periods, move merchandise as needed, and work a flexible schedule including evenings, weekends, and holidays. Previous experience in retail, customer-facing roles, or assistant management positions is preferred; high school diploma or equivalent is beneficial. #J-18808-Ljbffr