Program Quality Assurance Engineer II (Project QA)

Company Overview

General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Job Summary

Provides technical oversight for DoD ammunition production programs, ensuring quality requirements, risk mitigation, and timely, accurate customer documentation. Analyzes defects, trends, and root causes to improve product quality, cost, and schedule. Develops and implements process control and improvement methods, testing procedures, and specialized test equipment. Conducts product testing, evaluates defects, and recommends corrective actions. Collaborates with suppliers to resolve quality issues and drive continuous improvement.

Impact of the Role

General Profile

• Requires working knowledge and experience in own job discipline and broadens capabilities
• Continues to build knowledge of the company, processes and customers
• Performs a range of assignments related to job discipline
• Uses prescribed guidelines or policies in analyzing situations
• Receives a moderate level of guidance and direction
• Consistent exercise of discretion & judgment

Essential Functions

• Lead the implementation, maturity assessment and improvement of all processes throughout the production lifecycle to improve customer satisfaction and increase profitability in a safe working environment.
• Leads program team members to evaluate risks, problems and solutions from a quality and customer/stakeholder point of view.
• Identifies Quality Assurance activities to mitigate risk.
• Collaborate with the program team to develop schedules, estimates, forecasts, and budgets for quality activities.
• Validates effective internal controls system is in place to verify that processes continue to meet customer and stakeholder requirements.
• Performs audits on program delivery and ensures the use of Quality data analytics to identify risks and nonconformances and ensures that appropriate corrective and preventive actions are taken.

Additional Responsibilities

Responsible for overseeing program quality requirements, identifying and mitigating program risks, ensuring on time and accurate submission of Customer Deliverable Documentation Requirements, analyze program defects, trend analysis and conduct root cause analysis as applicable to eliminate defects and improve product quality, cost and schedule.

Required Qualifications

• Required education and experience: Associate's Degree and 2-4 years' experience OR Equivalent Combination of Relevant Education &/or Experience
• Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Power BI, Excel, Word, PowerPoint)

Preferred Qualifications

• Preferred education and experience: Bachelor's Degree in Engineering or other Engineering-related degree.
• Knowledge, skills & abilities: Program Quality. Issue Resolution. KPI Management. Performance Analysis. Quality Audit. Quality Improvement. Regulatory Compliance. ISO9001:2015 Lead auditor or AS9100D Lead Auditor.
• Relevant Program Quality Engineering experience within Manufacturing, Military, Aerospace/Aviation, Medical industry.
• TipQA. Six Sigma Green Belt.Project Management Professional. Strong Mechanical Background. Ability to read and interpret technical engineering drawings.
• Earned Value Management (EVM) techniques to monitor and steer program's performance.

Physical Requirements

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
• Requires regular movement throughout GD-OTS facilities
• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Travel Requirements

25-50% travel likely.

The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.