SUPPORT SERVICE WORKER

Job Requisition ID: 58343 Opening Date: 09/22/2026 Closing Date: 10/05/2026 Agency: Department of Human Services Class Title: SUPPORT SERVICE WORKER - 44238 Skill Option: None Bilingual Option: None Salary: Anticipated Salary: $3,822 - $5,060 per month ($45,864 - $60,720 per year) Job Type: Salaried Category: Full Time Number of Vacancies: 1 Bargaining Unit Code: RC009 Institutional Employees, AFSCME Merit Comp Code: Work Hours: 3:00 pm - 11:00 pm Thursday - Monday, 30 min paid lunch, Housekeeping Anticipated Hybrid Work Schedule Availability: Not available, fully in office Headquarter Location: 1315 Lehman Dr, Chester, Illinois, 62233 Division of Behavioral Health and Recovery Chester Mental Health Center Housekeeping Work County: Randolph Agency Contact: View email address on click.appcast.io ​ This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Division of Behavioral Health and Recovery is seeking to hire a Support Service Worker for the Chester Mental Health Center located in Chester, Illinois to perform housekeeping, cleaning, and sanitation duties in assigned areas of the facility and on an assigned shift. Operates electrical, mechanical, or hand-operated tools, devices or machinery. Loads, unloads, distributes, and collects supplies. Reports (verbally or handwritten) need for supplies. Receives training and assists in training other workers in proper housekeeping and sanitation techniques. Lifts trash and disposes in trash bins for pickup. Essential Functions Performs housekeeping, cleaning, and sanitation duties in assigned areas of the facility and on an assigned shift. Loads, unloads, distributes, and collects supplies, clothing, food, patient property, records, materials, equipment and moves furniture weighing up to 75 lbs. with assistance. Reports (verbally or handwritten) need for supplies, repairs and maintenance of building or equipment in assigned areas to maintain operations, equipment, and security. Receives training and assists in training other workers in proper housekeeping and sanitation techniques and in the use of moderate to heavy equipment, supplies or tools. Lifts trash and disposes in trash bins for pickup. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of High School supplemented by six (6) months experience in the support service functional area to which assigned. Conditions of Employment Requires ability to perform moderate to heavy physical work and lifting up to 75 pounds with assistance. Requires ability to pass the IDHS background check. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law. *All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description. About the Agency The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity. As a State of Illinois employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick days annually (Sick days carry over from year to year) 10-25 days of Paid Vacation time annually - (10 days in year one of employment) Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). APPLICATION INSTRUCTIONS If you have questions about how to apply, please see the following resources: State employees: Detailed application instructions can be found in the Current Employee Guide at Application Procedures or by logging in to the career portal for State employees and viewing the instructions on Completing the Electronic Application. Non-State employees: Detailed application instructions can be found in the External Applicant Guide at Application Procedures or from Illinois.jobs2web.com – click Application Resources in the footer of every page of the website. Use the “Apply” button at the top right or bottom right of the posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in via the Employee Login link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to their career portal. Non-State employees should click the Sign Up link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to an existing external account or to create a new external account. State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: View email address on click.appcast.io View email address on click.appcast.io