Office Administrator (FT)

: Responsibilities:

• This position is a leader of the branch administration team.
• They are in charge of providing assistance and training in processes such as invoicing, accounts payable, payment application, etc. on a day to day basis.
• This position serves as the primary resource to employees and customers as it relates to billing and general administration, while maintaining confidentiality at all times and with a high level of professionalism, tact and diplomacy.
• Serves as branch administration expert.
• Trains and offers assistance to Branch Administrators at site.
• Serves as a go-to member in the accounts payable function.
• Assists in payroll processing.
• May assist in special projects for the Operations Manager.
• Works with customer service to enter pricing and ensure all orders are being processed through billing.
• Updates account billing information for invoice frequency and special billing instructions.
• Works with other departments to assist with customer service, night clerk functions.
• Works with customers regarding billing issues, questions and complaints.
• Assists in any other administrative task as assigned.

Requirements:

• At least 3 years' experience as Branch Administrator.
• Ability to understand and provide instructions furnished in written, oral or diagram form.
• Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
• Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
• Ability to work independently and manage pressure to meet deadlines.
• Basic computer literacy including email and internet skills.
• Ability to perform basic math functions.
• Ability to work in a fast paced environment.
• Highly detail oriented.
• Ability to learn operating procedures quickly and be able to execute consistently up to standard.
• Must have High School Diploma or Equivalent.
• Minimum customer service/offer experience preferred.
• Must be able to operate in a drug-free workplace.