Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and is a growing team of four focused on building a positive, high-performing environment. Before becoming a State Farm agent, I worked in the oil and gas industry, bringing a strong work ethic and results-driven mindset into the agency.

I attended Oklahoma State University, where I ran cross country and track. Im a proud parent of two daughters, and we stay very active as a family. Im also highly involved in the community, serving with the Brookside Business Association, a local Neighborhood Association, and the Tulsa Triathletes board. I also enjoy giving back by coaching middle school cross country and track.

For our team, we offer PTO, holiday pay, a 401(k), health benefits, and a strong focus on work-life balance.

Our office culture is fun, light, and positive. Were looking for someone who brings great energy every daysomeone who is positive, goal-oriented, and enjoys being part of a team that supports each other while working toward success.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chuck Sloan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.