Senior Network/Systems Tools Engineer

Knack Works, a Jacobs Company, has an opening for a Senior Network/Systems Tools Engineer to support the Intelligence Sector.

The job duties are as follows:

• System Architecture: Design, implement, and maintain the OpenText Network Operations Management (NOM) system architecture, with a specific focus on the Operations Bridge for the Transformation and Integration Cloud (OPTIC) Data Lake, ensuring a scalable, resilient, and secure platform for enterprise network management, performance monitoring, and compliance reporting.

• Security & Compliance: Provide SME support and guidance to junior administrators and operators that manage user accounts, permissions, and access controls within NOM to ensure data security and compliance.

• Administration & Maintenance: Plan, install, configure, secure, upgrade, and patch the OPTIC Data Lake (DL) in containerized environments (e.g., Kubernetes). Conduct similar duties for the Juniper Routing Director (formerly Paragon), which runs Kubernetes with a Linux base OS. Develop and maintain API integrations using REST APIs and connectors to connect both platforms with other enterprise systems and applications.

• Performance & Optimization: Monitor and optimize the performance and stability of the OpenText NOM and OPTIC DL systems, proactively identifying and resolving performance bottlenecks.

• Configuration: Configure and manage data ingestion into the OPTIC Data Lake, ensuring seamless integration of topology, events, and metrics from various sources.

• Data Management & Reporting: Administer the OPTIC DL, including data ingestion, storage, backup, and restore processes, and manage Stakeholder Dashboards and reports for capacity planning and trend analysis.

• Troubleshooting & Support: Troubleshoot and resolve complex technical issues related to installation, configuration, performance, and integrations, working with vendor support when necessary.

• Documentation & Training: Create and maintain comprehensive technical documentation according to standards.

• Automation: Automate routine operational processes using scripting (e.g., Python, Ansible, PowerShell) to increase efficiency and reduce manual workload.

TS SCI CI Poly

Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years. Required qualifications include the following:

• Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.

• Technical Knowledge: Deep expertise in container orchestration technologies like Kubernetes in Linux environments.

• Operating Systems: Proficiency in Linux (RHEL) with experience administering tools in virtualized or containerized environments.

• Problem Solving and Communication: Strong analytical and problem-solving abilities, possess solid communication skills, and the capacity to work both independently and collaboratively.

Desired:

• Database Knowledge: Knowledge and familiarity of database management systems like PostgreSQL or Vertica.

• Networking Fundamentals: Knowledge of network protocols and technologies (TCP/IP, VPN, VLAN, DNS, DHCP) and experience with network monitoring tools.

• Automation: Familiarity with scripting languages for automation, such as Perl, Ruby, or Python.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.