HVAC Service Technician

Job Description

Job Description

Position Summary

As an HVAC Service Technician, you will diagnose, repair, maintain, and service residential heating and air conditioning equipment. Our technicians work independently while being supported by an experienced office staff and management team dedicated to providing excellent customer service.

This is a full-time, year-round position with opportunities for growth and ongoing training.

Responsibilities

• Diagnose and repair oil heating systems, and air conditioning systems
• Perform preventative maintenance and annual cleanings
• Service boilers, furnaces, water heaters, heat pumps, ductless mini-splits, and central air systems
• Troubleshoot electrical, mechanical, and control-related issues
• Communicate repair options clearly with customers
• Recommend replacement equipment when repairs are no longer practical
• Complete accurate digital service tickets and documentation
• Maintain company vehicle inventory and keep vehicle clean and organized
• Follow all company safety policies and industry best practices
• Participate in the on-call rotation

Qualifications

Required

• Minimum 3 years of residential HVAC service experience
• Massachusetts Oil Burner Technician License
• Valid Massachusetts Driver's License with a clean driving record
• EPA Universal Certification
• Strong diagnostic and troubleshooting skills
• Ability to work independently
• Excellent customer service and communication skills
• Ability to lift 50 pounds and work in attics, basements, crawlspaces, and outdoors in varying weather conditions

Preferred

• Experience servicing oil-fired heating equipment
• Mini-split and heat pump experience
• Knowledge of combustion analysis and hydronic heating systems
• Plumbing experience is a plus

What We're Looking For

We're looking for someone who:

• Takes pride in doing the job right the first time
• Is dependable and punctual
• Treats customers and coworkers with respect
• Works well independently
• Has a positive attitude
• Wants to grow with a long-established local company

Company Description

Working for Hiller Fuels means being part of something bigger than just another heating and cooling company. Since 1887, Hiller Fuels has been a family-owned business rooted in the Marion community, built on trust, reliability, and long-term relationships with customers who depend on us year after year.

What makes Hiller different is the combination of history and adaptability. While the company was founded delivering coal and kerosene, it has continuously evolved with the industry — now providing B20 home heating fuel, full HVAC services, oil heating installations, A/C service and installs, and 24/7 emergency support. That ability to evolve while staying true to its values creates a stable, resilient workplace with deep community ties.

Employees at Hiller Fuels are trusted to wear multiple hats, solve problems, and make a real impact. It’s an environment where hard work, initiative, and accountability matter. Because the team is small and close-knit, every employee directly contributes to the company’s success and reputation. The work is hands-on, fast-paced, and meaningful — especially knowing customers rely on the company during some of the coldest and most stressful moments of the year.

For someone looking for a workplace with strong roots, real responsibility, and a culture built on loyalty, service, and continuous improvement, Hiller Fuels offers the opportunity to grow professionally while being part of a company that has served its community for well over a century.

Company Description

Working for Hiller Fuels means being part of something bigger than just another heating and cooling company. Since 1887, Hiller Fuels has been a family-owned business rooted in the Marion community, built on trust, reliability, and long-term relationships with customers who depend on us year after year.\r\n\r\nWhat makes Hiller different is the combination of history and adaptability. While the company was founded delivering coal and kerosene, it has continuously evolved with the industry — now providing B20 home heating fuel, full HVAC services, oil heating installations, A/C service and installs, and 24/7 emergency support. That ability to evolve while staying true to its values creates a stable, resilient workplace with deep community ties.\r\n\r\nEmployees at Hiller Fuels are trusted to wear multiple hats, solve problems, and make a real impact. It’s an environment where hard work, initiative, and accountability matter. Because the team is small and close-knit, every employee directly contributes to the company’s success and reputation. The work is hands-on, fast-paced, and meaningful — especially knowing customers rely on the company during some of the coldest and most stressful moments of the year.\r\n\r\nFor someone looking for a workplace with strong roots, real responsibility, and a culture built on loyalty, service, and continuous improvement, Hiller Fuels offers the opportunity to grow professionally while being part of a company that has served its community for well over a century.