Aftermarket Customer Service Specialist
Atlas Copco Group
Aftermarket Customer Service Specialist
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your Role
As a Aftermarket Customer Service Specialist, your mission is to ensure accurate and timely processing of parts orders while delivering exceptional support to internal teams and customers, helping drive operational efficiency and customer satisfaction. You will report to the Business Line Manager - Aftermarket Sales & Marketing.
You will
- Verify equipment and serial data, and prepares accurate quotations using approved pricing and SAP inventory checks.
- Generate accurate spare-parts quotations by applying approved pricing matrices, confirming equipment serial numbers, and validating stock or lead-time in SAP.
- Converts accepted quotes into clean SAP sales orders and maintains complete, up-to-date customer and asset records.
- Proactively follows up on open quotations, clarifying technical/commercial questions, suggest alternatives, and convert opportunities into bookings.
To Succeed, You Will Need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
You have 2-5 years of experience, working in customer service within a manufacturing or repair environment.
- High School Diploma
- Proven experience in planning and scheduling
- Experience with ERP systems, preferably SAP
- Strong problem solving skills, the ability to work independently, and the discretion to manage customer issues efficiently.
- Attention to detail and strong interpersonal communication skills
In Return, We Offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job Location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office on Greens Road in Houston, TX
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Aftermarket Customer Service Specialist in Houston, TX vacancy
- Atlas Copco is seeking an Aftermarket Customer Service Specialist in Houston, TX. This role focuses on ensuring accurate processing of parts orders while providing excellent support to customers and internal teams. You'll handle everything from verifying data to converting...Suggested
- ...Aftermarket Power Generator Sales Representative Stewart & Stevenson is now hiring an Aftermarket... ...power generation equipment parts and service in an assigned territory to achieve... ...growth. Responsibilities Generate new customer accounts as well as service and maintain...SuggestedWork at officeImmediate start
- Xl-Parts in Houston, Texas is looking for a full-time Aftermarket Route Sales representative to follow a daily delivery route and provide exceptional customer service. Responsibilities include delivering products, stocking, selling directly, and maintaining a clean driving...SuggestedFull time
- Atlas Copco Airpower N.V. is looking for an Aftermarket Customer Service Specialist in Houston, Texas. This role involves ensuring accurate processing of parts orders while providing exceptional support to customers. You will work with ERP systems, particularly SAP, to...SuggestedRemote work
- ...Aftermarket Specialist The Aftermarket Specialist is responsible for managing and growing the dealership's aftermarket accessories... ...sales. This role works closely with the sales team, service department, and customers to identify opportunities for accessories,...SuggestedSeasonal work
Doggett Automotive Group
Houston, TX2 days ago - ...leading provider of technology, equipment, and services to the global oil and gas industry that supports customers' full-field drilling, completion, and production... ...base. Collaborate closely with Regional Aftermarket groups (Service, Condition Based Monitoring, Spares...Full timeWork at office
NOV
Houston, TX4 days ago - ...JOB DESCRIPTION Job Title: Customer Service & Technical Support Specialist Department: Customer Care Reports To: Manager, Customer Service JOB SUMMARY The Customer Service & Technical Support Specialist is responsible for delivering exceptional...Work at officeShift workNight shiftWeekend workWeekday work
Centric Fiber Op Co, LLC
Houston, TX1 day ago $17.31 per hour
...VXI Global Solutions is seeking an Inbound Customer Service Representative to provide top-tier phone support to customers. You will resolve inquiries, build rapport, and deliver exceptional service, ensuring a positive customer experience. This full-time role offers competitive...Full timeRemote workVXI Global Solutions
Houston, TX3 days ago- ...Job Title: Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners...Hourly payFull timeRemote work
ForgeFit
Houston, TX2 days ago - A customer service-focused company in Houston is looking for Remote Customer Service Representatives to assist customers with inquiries and resolve issues effectively. The ideal candidate possesses strong communication and listening skills, a high level of emotional intelligence...Remote work
Landpoint
Houston, TX2 days ago - ...About the job Remote Customer Service Specialist Your Gateway to a Rewarding Career in Travel! Are you passionate about your clients and delivering outstanding customer service? Adventures Await Travel is on the lookout for a Remote Customer Service Specialist to enhance...Full timePart timeRemote workFlexible hours
Adventures Await
Houston, TX15 hours ago $16.72 per hour
...push us to constantly improve our processes, products, services, and self. We truly seek to see and hear our teammates,... ...tight-knit team in West Houston is actively seeking a Customer Service & Data Entry Specialist to join us full-time. This role is central to maintaining...Hourly payFull timeLocal areaAlphaGraphics
Houston, TX3 days ago- ...YE Organization in Houston, TX is looking for a Customer Service And Sales Support Representative to work from home. In this role, you will engage potential clients, identify needs, and provide tailored sales solutions, while maintaining strong client relationships....Remote workWork from homeFlexible hours
YE Organization
Houston, TX3 days ago - Ability to resolve customer issues by using problem solving skills Reliable/Dependable High Integrity/positive attitude Flexible/Adaptable... ...We provide comprehensive training to ensure our Customer Service agents are prepared to deliver exceptional customer experience....Flexible hours
- 23 hours ago Be among the first 25 applicants Direct message the job poster from South Texas Promotions As a Customer Service Specialist, you will be the liaison for our clients to build their brand and sales through product launch events. The focus is on community outreach...Full timePart timeLocal areaRemote work
- Overview Growing and highly stable company has an immediate need for a Customer Service Specialist to handle inbound ticket queue and phone support while also providing face-to-face customer assistance. In this role, you must have experience working in a high-volume call...Live inWork at officeImmediate start
- Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. Position Overview: As a Customer Service Specialist on our student salon floor, you will be the face of...Weekend workAfternoon shift
- AAA Credit Screening Services is seeking a Background Check / Customer Service Specialist for our Houston, Texas office. Team members strive to provide fast, courteous customer service assisting with new customer inquiries and answering existing customer's product and...Work at office
$22 per hour
Direct message the job poster from Corestaff Services Executive Recruiting Manager, Corestaff Services The Customer Service/Product cancellation Specialist will provide superior customer service to dealers, consumers, lienholders, and other customers, sort incoming cancellation...Hourly payFull timeTemporary workPart timeWork at officeMonday to Friday- ...lubricants provider and a trusted partner for reliability services. We're more than just a distributor - we're a team dedicated... .... We're looking for a detail-oriented and proactive Customer Service Specialist to support our Reliability Services team. This role serves...Work at office
$25k - $75k
Job Title: Remote Customer Service Representative - Travel Booking Job Type: Flexible Schedule | Remote About Us We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver...Remote workWorldwideFlexible hours$16.63 - $18.73 per hour
Department: Student Business Services Salary: $16.63 - $18.73 Responsibilities Responsible for greeting customers for the Service Center and works to resolve more complex questions and issues. Aids in the development of procedures and training materials for Center HRMS...- ...regularly interface with all levels inside the venue and event customer’s organizations. The team member must be proficient with a variety... ...responsibility for coordination of all shipping related services and activities, include: Maintain log of all incoming and outgoing...Work at officeLocal areaShift work
$49.88k - $62.35k
...; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing... ...across North America. GENERAL PURPOSE OF THE JOB The Customer Service Specialist provides customer service to North American external...Work at office$45k - $65k
Overview Customer Service Specialist - Located in Houston, TX Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? This Customer Service Representative role involves being the voice of the brand...Hourly payFull timeFlexible hoursAfternoon shift$17.31 per hour
...VXI Global Solutions is looking for an Inbound Customer Service Representative to provide outstanding service in a remote call center setting. The ideal candidate will have a positive attitude and a passion for helping customers. Responsibilities include resolving customer...Remote workVXI Global Solutions
Houston, TX4 days ago- ...Entry-Level Customer Service Specialist Join an organization that values its community and employees! The purpose of this entry-level position is to provide general services information and resolve any emerging problems customers might face. This position must maintain...Work experience placementWork at office
Harris Central Appraisal District
Houston, TX2 days ago $12 - $15 per hour
...A-Nu Virtual Solutions, LLC is seeking an Experienced Remote Customer Service Representative to handle inbound and outbound calls for diverse clients from Houston, Texas. Ideal candidates are tech-savvy with a seamless digital setup. Responsibilities include managing...Remote workFlexible hoursA-Nu Virtual Solutions, LLC
Houston, TX1 day ago$17.5 per hour
...bringing smiles to people’s faces, and making a positive impact every day? If so, GetixHealth wants YOU ! We’re looking for Customer Service Representatives who take pride in their work, show initiative even when no one is watching, and understand that the quality of...Full timeTemporary workWork at officeMonday to FridayARstrat LLC
Houston, TX17 days ago- PLS is seeking Customer Service Representatives in Houston, TX, to be the primary contact for customers, providing top-notch service and educating them on products. Candidates should have previous customer service experience, fluency in English, and ideally be bilingual...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Aftermarket Customer Service Specialist. Be the first to apply!
Related searches
- customer service representative csr Houston, TX
- customer retention representative Houston, TX
- service representative Houston, TX
- client retention specialist Houston, TX
- bilingual customer support specialist Houston, TX
- customer service associate remote Houston, TX
- customer service representative ii Houston, TX
- international customer service representative Houston, TX
- employee relations assistant Houston, TX
- full time customer service representative work from home Houston, TX